Data Analyst | Network Solutions
About The Position
The Data Analyst interprets data using techniques ranging from basic aggregation to complex statistical analysis, and gathers, cleanses, transforms, and integrates data from multiple internal and external sources while maintaining data integrity, quality, and governance standards. The role identifies patterns, trends, correlations, and anomalies and turns analytical findings into clear, actionable business recommendations for technical and business audiences at all organizational levels. The position develops and maintains dashboards, reports, and visualizations, identifies KPIs and metrics for tracking business performance, and builds scalable Tableau reporting with parameters, actions, filters, LODs, drilldowns, and interactive visualizations. It also develops and maintains Tableau Prep workflows to automate data preparation and collaborates with data engineering and IT professionals to optimize data collection, storage, and retrieval. The analyst maintains expertise in industry trends, emerging technologies, and best practices in analytics, business intelligence, visualization, and reporting. Other duties may be assigned.
Requirements
- Bachelor's degree in data science, statistics, mathematics, information science, or a related field plus three years of experience as a data analyst, data scientist, BI analyst, or in a related profession; alternatively, a combination of education and experience equal to seven years.
Nice To Haves
- Experience with SQL, Python scripting, and Power Query for data manipulation and analysis.
- Experience with REST API integrations and automation of data extraction and transformation workflows.
- Knowledge of descriptive and inferential statistical analysis techniques and concepts.
- Experience developing and maintaining dashboards and reports using Tableau, Power BI, Microsoft Excel, or comparable business intelligence platforms.
- Proven experience with ServiceNow and Snowflake or a Data Lake for data retrieval and extraction.
- Experience with ServiceNow incident and operational analytics, including performance metrics.
Responsibilities
- Interpret results using techniques ranging from simple data aggregation to complex statistical analysis.
- Gather, cleanse, transform, and integrate data from multiple internal and external sources while ensuring data integrity, quality, and governance.
- Apply statistical methods to identify patterns, trends, correlations, and anomalies and extract meaningful insights.
- Develop and maintain dashboards, reports, and visualizations to communicate findings to technical and business stakeholders.
- Identify KPIs and develop metrics to track and measure business performance.
- Collaborate with data engineers and IT professionals to optimize data collection, storage, and retrieval processes.
- Translate complex analytical findings into clear, concise, actionable business recommendations for audiences at all organizational levels.
- Build scalable Tableau reporting using parameters, actions, filters, LODs, drilldowns, and interactive visualizations.
- Develop and maintain Tableau Prep workflows to automate data cleansing, transformation, integration, and preparation.
- Maintain expertise in industry trends, emerging technologies, and best practices related to data analytics, business intelligence, visualization, and reporting.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
