Mobile Phlebotomist Jobs

About The Position

Requirements

• High school diploma or GED.
• At least 5 years of job-related experience is typically required.
• Valid in-state driver's license and prior driving experience.
• Effective problem-solving skills and good judgment in selecting methods and techniques for solutions.
• Ability to read and interpret standard operating procedures, safety rules, operating and maintenance instructions, and department manuals.
• Basic mathematical aptitude.
• Ability to apply judgment to written or oral instructions.
• Ability to organize work for productive workflow.
• Flexibility to work independently and as part of a team.
• Strong attention to detail.
• Good communication skills, including the ability to provide constructive criticism to peers.
• Legible handwriting.
• Ability to learn and use computer applications such as Ceridian, Hemasphere, Oracle, and HemaTerra.
• Ability to use a vehicle navigation system, personal computer or tablet, general office equipment, and Microsoft Word, Excel, PowerPoint, and Outlook.
• Ability to use screening equipment including a lancet, sphygmomanometer (blood pressure cuff), temperature probe, and hemoglobin analyzer.
• Ability to use phlebotomy collection equipment including a blood mixer, Trima, and Alyx.

Nice To Haves

• Three or more years of phlebotomy experience is preferred.

Responsibilities

• Follow DOT guidelines while operating a full-size commercial van or ProMaster and safely transport staff, supplies, and equipment.
• Lead the donor collection team and drive setup; address issues raised by Donor Specialists, provide feedback, and follow up with team members and supervisors.
• Train and mentor team members in all aspects of the role.
• Prepare and set up collection sites, including technology systems and quality control; troubleshoot and adjust as needed, and plan for future site visits.
• Travel to other collection sites as determined by business need.
• Perform donor screening, including collecting donor histories, conducting mini-physicals, and performing phlebotomy with automation equipment such as Alyx and/or Trima.
• Recruit and convert donors for automation and achieve the team automation goal.
• Observe donors for reactions, manage automation reactions and donor needs, de-escalate situations, prevent reactions, and mitigate issues.
• Create and maintain a safe environment for donors and staff and promote team safety awareness.
• Rebook donors for future appointments and facilitate the rebooking process.
• Provide excellent customer service and build professional relationships that add value to the donation experience.
• Respond to customer inquiries, requests, and complaints promptly and completely, escalating to a leader when appropriate.
• Influence future blood drives through consistent conversion rates, rebooking, sponsor leadership, and service recovery.
• Prepare and pack units for transport.
• Operate, troubleshoot, and perform routine maintenance on equipment.
• Participate in validation of new processes or equipment.
• Maintain product integrity, proper donor identification, and required departmental records.
• Review daily work for accuracy, investigate potential discrepancies and unexpected results, and resolve them where appropriate.
• Review quality results, escalate issues and concerns, and conduct root cause analysis, review, and reporting with leadership.
• Use SOS to troubleshoot.
• Perform other duties reasonably within the scope of the job classification.
• Understand and follow applicable regulatory and compliance requirements, standard operating policies, and procedures.

Benefits

• Medical, dental, and vision plans for full-time regular employees.
• Paid time off and holidays.
• Short- and long-term disability insurance.
• Life insurance.
• 401(k) with a 7% dollar-for-dollar match.
• Voluntary programs and discount programs.