Medical Assistant Jobs

About The Position

Requirements

• High school diploma or equivalent.
• Current CPR/BLS certification, or obtain it within organizational guidelines.
• Knowledge of medical terminology, anatomy, physiology, and clinical office procedures.
• Working knowledge of common medications and disease processes affecting the patient population served.
• Knowledge of HIPAA, OSHA, infection prevention, and CLIA regulations.
• Experience using electronic medical records (EMRs).
• Proficiency with Google Workspace, including Drive, Docs, Sheets, and Slides.
• Excellent customer service and telephone etiquette.
• Strong organizational, prioritization, and time-management skills.
• Excellent verbal and written communication skills and ability to interact effectively with patients, providers, health plans, and internal and external partners.
• Strong interpersonal skills and a collaborative, team-oriented approach.
• Critical thinking and sound problem-solving abilities.
• Ability to maintain confidentiality and appropriately handle sensitive information.
• Ability to work independently, manage multiple priorities, and work in a fast-paced clinical environment.
• Demonstrated commitment to exceptional patient care and a positive patient experience.
• Cultural diversity appreciation and sensitivity to the needs of Medicare and other patient populations served.
• Ability to perform the physical activities required in a clinical environment, including patient positioning and transfers; frequent standing, walking, bending, kneeling, reaching, pushing, pulling, and repetitive hand movements; and sitting or standing for extended periods.
• Manual dexterity and fine motor skills to perform clinical procedures, administer medications, collect specimens, and operate medical equipment.
• Ability to lift, carry, push, or move equipment and supplies weighing up to 15 pounds and assist with heavier patient transfers when appropriate.
• Visual acuity and hearing, with or without reasonable accommodation, sufficient to perform essential job functions safely.
• Ability to operate standard office equipment, computers, telephones, and clinical devices.
• Reliable transportation to consistently report to scheduled work locations and shifts.

Nice To Haves

• Completion of an accredited Medical Assistant program, such as CMA, RMA, NCMA, CCMA, or equivalent certification.
• At least one year of Medical Assistant experience in a physician practice, outpatient, or ambulatory care setting.
• IV Therapy certification, where permitted by state regulations.
• Phlebotomy experience.
• Knowledge of medical coding principles.
• Familiarity with Medicare Advantage plan structures, HEDIS quality measures, value-based care principles, and Annual Wellness Visit workflows.

Responsibilities

• Welcome and prepare patients for examinations; obtain and document relevant histories, medications, allergies, complaints, and preventive care information in the EMR.
• Measure, document, and report vital signs and clinical observations.
• Prepare patients and examination rooms and assist providers during examinations, treatments, and in-office procedures.
• Explain provider instructions, treatment plans, medications, and follow-up care as directed.
• Administer oral and injectable medications, immunizations, and treatments as directed and permitted by state regulations.
• Assist with wound care, dressing changes, bandaging, eye and ear irrigation, and other clinical procedures.
• Initiate and monitor IV infusions when appropriately trained and permitted by state regulations.
• Perform phlebotomy and prepare specimens for laboratory testing.
• Perform CLIA-waived laboratory testing and in-office diagnostic testing, including EKGs, vision screenings, pulse oximetry, peak flow testing, oxygen administration as ordered, inhalation treatments, and spirometry.
• Perform PT/INR testing with approved equipment and glucose testing with a glucometer; complete laboratory quality controls and maintain testing logs.
• Clean, disinfect, and sterilize reusable instruments and dispose of contaminated materials according to infection prevention standards.
• Document encounters, treatments, diagnostic results, procedures, supplies, and telephone encounters accurately in the EMR.
• Conduct patient communications and outreach, including appointment and medication reminders, transitional care outreach, and preventive care outreach.
• Support Annual Wellness Visits by preparing Health Risk Assessments, updating preventive care records, and completing required documentation.
• Assist with patient outreach, preventive screening scheduling, care coordination, and documentation of completed services.
• Maintain patient medical records in accordance with organizational policies and HIPAA requirements.
• Handle front office duties, including answering calls, greeting patients, scheduling, registration, check-in/check-out, referrals, prescription refill coordination, and routing inquiries.
• Monitor and help order medical, pharmaceutical, and disposable clinical supplies; maintain office and clinical inventories.
• Support onboarding and training of new team members as assigned.
• Collaborate with providers and clinical and front office staff to support efficient clinic operations.
• Perform other duties as assigned.

Benefits

• Competitive hourly rate plus performance bonuses tied to quality outcomes.
• Eight paid company holidays per year.
• Paid Time Off accrued from day one.
• Medical insurance.
• Dental insurance.
• Vision insurance.
• Teladoc virtual care.
• 401(k) through Fidelity.
• Better Health Wellness Program.
• Employee Assistance Program (EAP).
• Parental leave.
• BHG University.
• LinkedIn Learning.
• Working Advantage.