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Medical Assistant

CommUnityCare Health Centers•Austin, TX

About The Position

In collaboration with patients, families (as defined by the patient), and staff across all disciplines and departments, the Medical Assistant performs selected clinical duties, including administrative and clerical duties, basic patient care, and tasks associated with patient intake. Responsibilities include collecting and documenting patient information, supporting providers during examinations and procedures, coordinating patient care, and maintaining a clean and functional clinical environment. The role may also include serving as a scribe when assigned.

Requirements

  • Graduation from high school or equivalent.
  • Medical Assistant Diploma and/or National Medical Assistant Certification verifying graduation from a Medical Assistant Program, or equivalent military healthcare experience.
  • Completion of a medical assistant externship.
  • Current Health Care Provider CPR certification through the American Heart Association or American Red Cross; certification must be maintained during employment.

Responsibilities

  • Interview patients and record patient histories; measure and record vital signs and related information, including height, weight, BMI, head circumference, current medications, pulse oximetry level, and comfort level.
  • Verify patient demographics, insurance, vitals, and medications; complete intake and enter patient data into the EHR/EPM.
  • Greet and assist patients courteously and professionally, answer telephone calls, and provide information as necessary.
  • Collect, perform, document, and report results of CLIA-waived laboratory tests, including urine dip, pregnancy, finger-stick blood glucose, fecal occult blood, rapid influenza, and rapid strep tests.
  • Collect, prepare, and document specimens, including blood, urine, stool, and sputum.
  • Prepare patients for examinations or treatments; assist providers with exams or procedures; set up rooms; and prepare instruments for sterilization.
  • Complete pre-visit planning to support clinical visits.
  • Administer medications per the CUC formulary and perform medical acts prescribed by Standing Delegation Orders.
  • Dismiss patients at the end of clinic visits, completing orders, tasks, and patient plans documented in the orders module.
  • Participate in orientation of new employees and attend mandatory meetings.
  • Work as a team member and communicate and coordinate patient care and workflow with staff, patients, and providers.
  • Coordinate and manage patient care, including communicating test results; assisting with pre-certifications, referrals, authorizations, prescriptions, and scheduling; and following up on diagnostic tests to ensure completion and EHR documentation.
  • Perform surveillance programs and compile complete medical records, including labs, authorizations, X-rays, hospital records, and previous care relevant to each patient visit.
  • Maintain a clean, functional environment by cleaning and disinfecting equipment, exam rooms, and storage areas according to CUC guidelines.
  • When assigned, serve as a scribe by documenting medical visits and procedures as performed by the provider, including patient history and physical exams; procedures and treatments; patient education and explanations of risks and benefits; provider-dictated diagnoses, prescriptions, and instructions; and referral letters as directed by the provider.
  • Perform other duties as assigned.

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