Medical Assistant

CenterWell•Fort Worth, TX

3d•$44,900 - $60,200•Onsite

About The Position

The Medical Assistant helps ensure a smooth transition between patient check-in and the doctor visit by preparing patients, performing basic health checks, and communicating clearly and kindly. In this onsite, specialized Patient Specialist role, the Medical Assistant prepares patients so doctors can focus on medical decisions. The position reports to the Center Administrator. The role includes comprehensive intake, EMR inbox and worklist management, and patient education. The Medical Assistant verifies medications and allergies, documents patient history, conducts validated screenings as needed, routes messages and results according to specific rules, follows up with pharmacies on medication adherence, and aims to touch all assigned tasks the same day. The Medical Assistant also uses the loop-back method to confirm patients understand their next steps and instructions.

Requirements

Knowledge of HIPAA and safety policies, including protecting privacy and following safety requirements.
Knowledge of infection prevention and OSHA safety standards.
Computer literacy.
Ability to deliver responsive, patient-centered support.
Ability to accurately record patient-care information and apply practical patient-care techniques.
Ability to manage emotions effectively, work across professional teams, and communicate clearly and compassionately.
Ability to recognize risks and workflow needs in real time.
Ability to perform clinical tasks safely and consistently, maintain accuracy across repetitive tasks, communicate clearly, and perform basic calculations accurately.
Current or in-progress BLS certification when required for the applicable level or state.
Graduation from a medical assistant training program or at least 3 years of experience.
Authorization to work in the United States.
Ability to work assigned clinic hours.

Nice To Haves

Knowledge of documenting screenings with approved, standardized tools.
Knowledge of safe vaccine administration standards.
Knowledge of routing messages to support care, point-of-care testing (POCT), and specimen handling.
Knowledge of value-based care fundamentals.

Responsibilities

Prepare patients for visits by bringing them to exam rooms and performing basic health checks.
Complete patient intake, including verifying medications and allergies, documenting patient history, and conducting validated screenings as needed (e.g., PHQ-2 and fall-risk screening).
Manage the EMR inbox using specified routing rules for patient messages, laboratory results, and medication-adherence follow-ups with pharmacies.
Aim to provide a same-day touch for all inbox and worklist tasks to maintain clinical flow.
Educate patients about next steps and use the loop-back method to confirm their understanding of instructions.
Support efficient clinical workflows so doctors can focus on medical decisions.