Medical Records Assistant

PACS
•$19 - $21•Onsite

About The Position

Vineyard Post Acute is seeking a highly organized and motivated Medical Records Assistant/Receptionist for its skilled nursing facility. The role combines medical records administration with front-desk customer service. The employee will work closely with the Medical Records Director to support administrative tasks and maintain accurate patient records, while serving as a welcoming first point of contact for visitors, staff, and patients. The position is located at 101 Monroe St., Petaluma, California. The schedule is Monday through Friday, 12:30 p.m. to 9:00 p.m. The starting rate is $19–$21 per hour, depending on experience.

Requirements

  • High school diploma or equivalent.
  • Strong organizational and multitasking skills.
  • Excellent in-person and telephone communication skills.
  • Basic computer proficiency and experience with office software.
  • Ability to work independently and as part of a team.
  • Compassionate and professional demeanor when interacting with patients, families, and staff.
  • Ability to maintain confidentiality and handle sensitive information discreetly.

Nice To Haves

  • Additional administrative or medical office training.
  • Previous experience in a healthcare setting, especially with medical records.

Responsibilities

  • Assist the Medical Records Director with managing and organizing patient records.
  • Accurately enter and maintain patient information in the electronic medical record system.
  • Answer phone calls, respond to inquiries, and direct visitors or staff appropriately.
  • Greet visitors and provide customer service at the front desk.
  • Perform general clerical tasks, including filing, faxing, and photocopying.
  • Maintain confidentiality and comply with privacy regulations, including HIPAA.

Benefits

  • Benefits are mentioned as available where applicable; specific benefits are not listed.
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