About The Position

CHAS Health is hiring a Medical Assistant-Certified to support patient care at an assigned medical clinic and help improve the health of the communities it serves. The role includes welcoming and preparing patients, supporting providers and care teams, carrying out clinical tasks, and maintaining safe, clean, well-stocked exam rooms. The Medical Assistant also helps coordinate referrals, prescription refills, appointments, and related documentation. Candidates must complete an approved medical assistant training program and obtain certification from AAMA, NHA, or NCCT within 120 days of hire. Washington locations additionally require a Washington State Medical Assistant-Certified credential. Community health clinic and EHR experience are preferred. The position requires strong customer service and communication skills, compassion for patients, teamwork, multitasking ability, basic computer skills, medical terminology, accurate spelling, and BLS (CPR/AED).

Requirements

  • Complete medical assistant training through an apprenticeship program registered and approved by the Washington Department of Labor & Industries or a college program accredited by ABHES or CAAHEP.
  • Obtain certification through AAMA, NHA, or NCCT within 120 days of hire.
  • For Washington locations, hold a Medical Assistant-Certified credential issued by the Washington State Department of Health.
  • Demonstrate excellent customer service and oral and written communication skills.
  • Show compassion for patients and ability to work well in a team environment.
  • Be able to multitask in a fast-paced work environment and anticipate future needs.
  • Have basic computer user skills.
  • Know medical terminology and spell accurately.
  • Hold BLS (CPR/AED).
  • Commit to supporting a safe and respectful environment.

Nice To Haves

  • Previous experience in a community health clinic.
  • Experience with EHR.

Responsibilities

  • Greet patients, escort them to exam rooms, and keep them informed of delays.
  • Prepare patients for providers and anticipate provider needs to maintain efficient patient flow.
  • Perform phlebotomy and laboratory procedures as directed by a provider.
  • Perform and document injections and immunizations.
  • Keep exam rooms clean, stocked, and ready for patients.
  • Clean, prepare, and sterilize instruments.
  • Assist providers with procedures, examinations, and patient education.
  • Obtain prescription refills under the direction and authorization of a provider.
  • Manage appropriate patient referrals and required documentation.
  • Follow safety protocols, including safe handling and disposal of sharps, use of personal protective equipment, and precautions concerning blood-borne pathogens.
  • Answer telephones, schedule patients, and support care team members.
  • Perform other assigned duties, including supporting the CHAS Health mission and core values.

Benefits

  • Annual milestone bonus of $500 for each year worked, up to $5,000, for eligible employees.
  • Medical, dental, vision, long-term care, and life insurance, subject to eligibility and criteria.
  • 401(k) with up to 6% employer match.
  • More than six weeks of paid time off annually for full-time employees.
  • Tuition assistance and student loan repayment.
  • Up to $7,500 annually for childcare through reimbursement.
  • CME and license fee reimbursement.
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