About The Position

The Medical Assistant-Certified improves the health of the communities CHAS Health serves by managing patient care at an assigned medical clinic. The role supports providers and care teams, helps maintain efficient patient flow, and delivers attentive, patient-centered service. Duties include preparing patients and exam rooms, performing clinical procedures, coordinating referrals and prescription refills, and observing safety protocols.

Requirements

  • Complete medical assistant training through an apprenticeship registered and approved by the Washington Department of Labor & Industries, or through a college program accredited by ABHES or CAAHEP.
  • Obtain certification through AAMA, NHA, or NCCT within 120 days of hire.
  • For Washington locations, hold a Medical Assistant-Certified credential issued by the Washington State Department of Health.
  • Excellent customer service and oral and written communication skills.
  • Compassion for patients.
  • Ability to work well in a team environment.
  • Ability to multitask in a fast-paced work environment and anticipate future needs.
  • Basic computer user skills.
  • Medical terminology knowledge and accurate spelling ability.
  • Current BLS (CPR/AED).
  • Commitment to supporting a safe and respectful environment.

Nice To Haves

  • Previous experience in a community health clinic.
  • Experience with an electronic health record (EHR).

Responsibilities

  • Greet patients, escort them to exam rooms, and keep them informed about delays.
  • Prepare patients for providers and anticipate provider needs to maintain efficient patient flow.
  • Perform phlebotomy and laboratory procedures as directed by a provider.
  • Perform and document injections and immunizations.
  • Keep exam rooms clean, stocked, and ready for patients.
  • Clean, prepare, and sterilize instruments.
  • Assist providers with procedures, examinations, and patient education.
  • Obtain prescription refills under provider direction and authorization.
  • Manage appropriate patient referrals and required documentation.
  • Follow safety protocols, including sharps handling and disposal, personal protective equipment use, and precautions for bloodborne pathogens.
  • Answer telephones, schedule patients, and support care team members.
  • Perform other assigned duties, including supporting the CHAS Health Mission and Core Values.

Benefits

  • Annual milestone bonus of $500 for every year worked, up to $5,000.
  • Employer-offered medical, dental, vision, long-term care, and life insurance.
  • 401(k) with up to 6% employer match.
  • More than six weeks of paid time off annually for full-time employees.
  • Tuition assistance and student loan repayment.
  • Childcare reimbursement of up to $7,500 annually.
  • CME and license fee reimbursement.
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