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Medical Assistant II, Float Pool

Sutter Health•San Francisco, CA

About The Position

Provides clinical and clerical support to providers and patient care teams by performing back-office and patient-related tasks that support high-quality patient care. Helps maintain smooth patient and workflow within the department and assists the care team in implementing medical plans of care. Uses education, technical competence, and patient interaction skills to build confidence and cooperation with patients, their families or support groups, and other healthcare providers. Performs all duties under the direction of a clinician. This position is part of a shared staffing float pool and supports multiple clinic locations across San Francisco, floating according to operational needs such as patient volume and staffing demands.

Requirements

  • High school diploma or GED.
  • Completion of a course of study consistent with Medical Board of California requirements for Medical Assistants; diploma must be presented within 90 days, or completion of Sutter Health on-the-job medical assisting training equivalent to one year.
  • Basic Life Support Healthcare Provider certification.
  • One year of recent relevant experience.
  • General knowledge of medical procedures, views, and equipment.
  • Basic understanding of human anatomy, physiology, pathology, and medical terminology.
  • Competence and validation in basic Medical Assisting skills, including taking vital signs, preparing patients for exams, and administering injections.
  • Ability to interpret data and instructions provided in written, oral, diagram, or schedule form.
  • Written and verbal communication skills to explain sensitive information clearly and professionally to diverse audiences, including non-medical people.
  • Time-management and organizational skills, including prioritizing assignments and working within standardized procedures and scientific methods to meet objectives and deadlines.
  • General knowledge of Microsoft Office Suite, including Word, Excel, and Outlook, and electronic health records.
  • Ability to work independently and as part of a team, including managing multiple tasks in an environment with interruptions.
  • Ability to identify, evaluate, and resolve standard problems by selecting appropriate solutions from established options.
  • Ability to build collaborative relationships with peers and other healthcare providers.

Responsibilities

  • Provide clinical and clerical support to providers and patient care teams.
  • Perform back-office and patient-related tasks that support patient care.
  • Help ensure smooth patient and workflow within the department.
  • Assist the patient care team in implementing the medical plan of care.
  • Build patient and care-team confidence and cooperation through effective interaction.
  • Float among multiple San Francisco clinic locations based on operational needs.

Benefits

  • Eligible positions include a comprehensive benefits package.

Career Resources

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