Medical Assistant - Medical Records File Clerk

Northeast Community Clinic•Harbor City, CA

23h

About The Position

The Medical Assistant – Medical Records Clerk supports back-office clinical and administrative operations to ensure smooth and efficient patient healthcare processing. The position maintains patient medical records with confidentiality, accuracy, and respect, ensuring information is correctly filed and up to date for continuity of care. Clinical duties include back-office processing and patient care-related services under the direction of professional staff. The schedule is flexible and may require some evening and weekend work. The role requires travel between facilities and 10% travel outside the local area.

Requirements

Medical Assistant Certificate or Certified Medical Assistant.
Current CPR and/or BLS Certification.
Valid State Identification.
Knowledge of the alpha-numeric system.
Microsoft Office, including Word, Excel, and Outlook.
Excellent communication skills.
Excellent customer service skills.
Ability to work as a team player and independently.
Reliable transportation.
Ability to travel between facilities, including 10% travel outside the local area.
Commitment to the goals and philosophy of Northeast Community Clinic.
Ability to perform the physical and mobility requirements of the role, including frequent repetitive motions; moving and remaining stationary; regularly pushing, pulling, and lifting up to 20 pounds; and occasionally pushing, pulling, and lifting up to 40 pounds.
Ability to work in standard office and clinic settings, use standard office and clinic equipment including a computer, maintain attention to detail despite interruptions, read printed materials, and communicate in person and by telephone.

Nice To Haves

Bilingual Spanish/English.
High school diploma or GED equivalent is preferred but not required.

Responsibilities

Input new patient information, visit and consultation notes, lab results and tests, and correspondence into the Electronic Health Record (EHR) system and appropriate medical records.
Maintain organized and up-to-date electronic and hard-copy patient medical records.
Route orders, reports, requests, results, documentation, and instructions to the appropriate departments, providers, or personnel.
Audit medical records for missing documentation, signatures, errors, and omissions; identify and promptly resolve duplicate or improperly filed records according to established procedures.
Process patient and provider requests for medical records according to established procedures.
Verify authorization for release of records or information before disclosure, and track and log disclosures to comply with HIPAA and privacy laws.
Interview and exit patients; complete medical agency and consent forms, ensure patient understanding, and obtain signatures.
Document patient intake in the EHR, including chief complaint, medical and social history, vital signs, appropriate tests and labs performed, and immunizations administered.
Perform phlebotomy, injections, vital-sign measurements, and other services as directed by the Medical Practitioner, including visual acuity and audiometric screening, venipuncture, and specimen handling.
Perform point-of-care testing, including blood glucose, urinalysis, EKG, HbA1c, INR, blood chemistry, pregnancy tests, bilirubin, and other standard primary care back-office procedures.
Assist physicians, physician assistants, nurse practitioners, and other Medical Practitioners with examinations and procedures as directed.
Coordinate integration of primary care medical services with in-house Dentistry, Optometry, Endocrinology, and Mental Health services.
Review patient medical records for completeness and accuracy.
Maintain and stock clinical inventory and dispensary supplies.
Maintain equipment in clean and operational condition, and maintain calibration, sterilization, and repair or maintenance logs.
Clean, stock, and maintain examination rooms.
Follow OSHA and universal precaution protocols and adhere strictly to the policy and procedure manual.
Provide or direct patients and other individuals seeking information about programs and services offered by NECC.
Perform other duties as assigned by the Clinic Manager.