Medical Assistant - Medical Records File Clerk

NORTHEAST COMMUNITY CLINIC•Los Angeles, CA

2d•$24 - $29

About The Position

The Medical Assistant – Medical Records Clerk has a dual role supporting back-office clinical and administrative operations to ensure efficient patient healthcare processing. Administrative duties include maintaining confidential, accurate, and up-to-date patient medical records and ensuring information is correctly filed to support continuity of care. Clinical duties include back-office processing and patient care services under the direction of professional staff. The schedule is flexible and may require some evenings and weekends. The position requires travel between facilities, including 10% travel outside the local area.

Requirements

Medical Assistant Certificate or Certified Medical Assistant.
Current CPR and/or BLS certification.
Valid state identification.
Knowledge of the alphanumeric system.
Microsoft Office, including Word, Excel, and Outlook.
Excellent communication and customer service skills.
Ability to work as a team player and independently.
Reliable transportation and ability to travel between facilities; the position requires 10% travel outside the local area.
Commitment to the goals and philosophy of Northeast Community Clinic.
Ability to communicate, use repetitive motions, move, and remain stationary as required; regularly push, pull, and lift up to 20 pounds and occasionally push, pull, and lift up to 40 pounds.
Ability to work in a standard office or clinic setting, use standard office and clinic equipment including a computer, maintain attention to detail despite interruptions, read printed materials, and communicate in person and over the telephone.
The work is majority non-sedentary and may involve unplanned exposure to blood, body fluids, or tissues.

Nice To Haves

Bilingual Spanish/English.
High school diploma or GED equivalent.

Responsibilities

Enter new patient information, visits and consultation notes, lab results and tests, and correspondence into the Electronic Health Record (EHR) and appropriate medical records.
Maintain organized and up-to-date patient medical records in electronic and hard-copy formats.
Route orders, reports, requests, results, documentation, and instructions to the appropriate departments, providers, and personnel.
Audit medical records for missing documentation, signatures, errors, and omissions.
Identify duplicate or improperly filed records and resolve them according to established procedures.
Process requests for medical records from patients and providers according to established procedures.
Verify authorization for the release of records or information before release, and track and log disclosures to comply with HIPAA and privacy laws.
Interview and exit patients; complete medical agency and consent forms, ensure patient understanding, and obtain signatures.
Document patient intake in the EHR, including chief complaint, medical and social history, vitals, tests and labs performed, and immunizations administered.
Perform phlebotomy, injections, vital-sign measurements, and other services as directed by the Medical Practitioner, including visual acuity and audiometric screening, venipuncture, and specimen handling.
Perform point-of-care testing, including blood glucose, urinalysis, EKG, HbA1c, INR, blood chemistry, pregnancy tests, bilirubin, and other standard primary-care back-office procedures.
Assist physicians, physician assistants, and nurse practitioners with patient examinations and procedures as directed.
Coordinate interdisciplinary integration of primary care medical services with in-house dentistry, optometry, endocrinology, and mental health services.
Review patient medical records for completeness and accuracy.
Maintain and stock clinical inventory and dispensary supplies.
Maintain equipment in clean, operational condition and maintain calibration, sterilization, and repair or maintenance logs.
Clean, stock, and maintain examination rooms.
Follow OSHA and universal-precaution protocols and adhere strictly to the policy and procedure manual.
Provide information or direct people seeking information about programs and services offered by NECC.
Perform other duties as assigned by the Clinic Manager.