Medical Assistant - Adult Urgent Care - PRN

Denver Health and Hospital Authority•Denver, CO

About The Position

Denver Health is seeking a mission-driven Medical Assistant to provide back-office clinical support in Adult Urgent Care under general supervision. The role supports providers and registered nurses, assists with patient care and clinical clerical functions, and helps maintain smooth patient and work flow within the clinic. The position is PRN/intermittent. Responsibilities include gathering vital signs and basic patient history, identifying and reporting abnormal findings, assisting with examinations and procedures, administering medications and immunizations, obtaining EKGs, arranging tests and follow-up appointments, and documenting accurately in patient records. The Medical Assistant also prepares and maintains exam rooms, equipment, and supplies; supports referrals and other patient-care coordination; and follows safety, infection-control, and confidentiality practices. Phlebotomy and laboratory procedures may be performed after competency is verified.

Requirements

  • Post-graduate diploma or certificate from a clinical Medical Assistant school or accredited program, or completion of an accredited Licensed Practical Nursing program with an active LPN license.
  • Completion of a 160-hour externship or six months of direct patient-care experience in an outpatient setting.
  • Required Basic Life Support (BLS/CPR) certification from the American Heart Association or American Red Cross.
  • Knowledge of medical office practice and examination, diagnostic, and treatment room procedures.
  • Knowledge of and ability to use medical equipment and instruments to administer patient care.
  • Knowledge of common safety hazards and precautions for establishing a safe work environment.
  • Skills in assisting with treatments, taking vital signs, maintaining records, recording test results, and establishing effective working relationships with patients, employees, physicians, and the public.
  • Ability to maintain quality-control standards, respond calmly and effectively in emergencies, interpret and apply guidelines and procedures, and communicate clearly.
  • Ability to learn and become proficient in electronic health record documentation.
  • Ability to use equipment and technology safely for patient care after completing applicable training and competency verification.

Nice To Haves

  • Bilingual skills.

Responsibilities

  • Accurately take vital signs and basic historical patient data, identify abnormal findings, and communicate patient concerns or significant changes to the provider or RN.
  • Assist providers with procedure setup using aseptic and sterile techniques; safely administer medications and immunizations; obtain EKGs; order directed tests; and schedule specialty and follow-up appointments as directed.
  • Prepare patients for examinations and assist with examinations, cast or splint applications, minor procedures, and other medically related tasks within the scope of knowledge.
  • Coordinate clerical information for patient care, including referrals, appointment assistance, faxing pertinent medical information, maintaining records and confidentiality, arranging prescribed tests and treatments, providing routine treatment instructions with the provider or RN, and supporting test-result follow-up.
  • Escort patients from reception to exam rooms and communicate information about extended waits or appointment delays.
  • Document accurately and appropriately in patient medical records.
  • Report changes in patient condition to the appropriate healthcare provider promptly.
  • Prepare exam and treatment rooms and maintain clinical and office supplies and equipment, including sterilizing and restocking rooms.
  • Maintain a safe environment by following safety and infection-control practices and helping identify related issues.
  • Participate in performance appraisals, competency reviews, peer review, and constructive feedback; take accountability for goals set with the manager.
  • Perform phlebotomy and laboratory procedures after competency is verified, and maintain safe collection and processing of specimens.

Benefits

  • Social Security replacement retirement plan with a 3% employer contribution.
  • On-site employee fitness center and wellness classes.
  • Community resource navigation support.
  • Childcare discount programs and exclusive perks on large brands, travel, and more.
  • Tuition assistance and education and development opportunities, including career pathways, coaching, and professional development.
  • Loan forgiveness eligibility and employer contributions.
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