Medical Assistant Jobs in Parkland, WA

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Medical Assistant

GoHealth Urgent Care•Wilkes-Barre, PA

About The Position

The Medical Assistant provides collaborative support to medical providers, radiologic technologists, and patients through patient care management, organization, and communication. The role is responsible for completing activities accurately, at a high quality, and in a timely manner, while supporting the organization’s vision and core values. The position includes patient registration and intake, preliminary testing, point-of-care testing, provider and patient communication, appointment and referral coordination, and maintaining clinical and reception areas, records, supplies, and equipment. The Medical Assistant also performs opening and closing duties and follows operating procedures for equipment quality assurance and maintenance. The minimum hourly rate starts at $17 per hour and is commensurate with experience. The position offers monthly incentive pay based on performance metrics and a sign-on bonus of up to $2,000 for eligible applicants.

Requirements

  • High school diploma or equivalent.
  • At least 1 year of experience as a Medical Assistant in a hospital, primary care, emergency department, or urgent care setting, or one of the listed alternative qualifications.
  • Basic Life Support (BLS) certification through the American Red Cross or American Heart Association at the time of hire.
  • One of the listed Medical Assistant certifications at hire or obtained within 12 months of hire: CCMA, CMA, RMA, NCMA, or NRCMA.
  • CPOE certification within 2 weeks of hire if Medical Assistant certification is not obtained at hire.
  • Knowledge of medical office management systems and procedures.
  • Excellent time management skills and ability to multitask and prioritize work.
  • Social perceptiveness and a service-oriented approach.
  • Excellent written and verbal communication skills.
  • Strong organizational and planning skills.
  • Proficiency in MS Office and patient management software.

Responsibilities

  • Register patients, collect required paperwork and insurance documentation, and verify insurance and patient eligibility.
  • Process co-pays and schedule patient appointments for the assigned center.
  • Coordinate provider referrals to assigned specialists.
  • Answer patient questions about their care and keep patients informed of their status.
  • Inform technical staff about patient flow.
  • Prepare patients for examination by interviewing them, verifying patient information, recording medical history, and confirming the purpose of the visit.
  • Conduct preliminary physical tests, including blood pressure, weight, and temperature; escalate critical cases to a provider as needed.
  • Conduct point-of-care testing as needed, such as flu, strep, urinalysis, ECG, and HCG tests, and provide patient information to the provider.
  • Stock supplies and maintain exam rooms, the front desk, and reception area; ensure providers have needed medical supplies.
  • Complete order sheets to maintain supply inventory levels and regularly check supply expiration dates.
  • Maintain medical records and scan charts to patient files.
  • Answer phone calls and collect and sort daily incoming and outgoing postal correspondence.
  • Ensure the reception area is well maintained.
  • Conduct courtesy call-backs for patient follow-up.
  • Perform opening and closing duties, including cashing out, end-of-day communication, and securing the building.
  • Follow operating instructions to perform and document daily equipment controls and calibration; maintain quality assurance and quality control logs, troubleshoot equipment breakdowns, perform preventive maintenance, and submit repair tickets as needed.
  • Perform other duties as assigned.

Benefits

  • Monthly incentive pay based on performance metrics.
  • Sign-on bonus up to $2,000 for eligible applicants.

Career Resources

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