Certified Medical Assistant

Children’s Hospital of Philadelphia•Philadelphia, PA

1d•$21 - $26

About The Position

The Medical Assistant performs routine delegated clinical patient care duties in a health system medical practice to assist medical and nursing staff in examining and treating patients and to help ensure the office runs smoothly. Delegated tasks must be within the supervising physician’s scope of practice and consistent with the medical assistant’s education, training, and experience. The employee must be willing to rotate to other Care Network sites within the designated cluster if needed. The schedule is 40 hours per week, with day shifts from 8:00 a.m. to 4:30 p.m. Eastern Time, one evening shift per week from 11:30 a.m. to 8:00 p.m., and one Saturday shift per month from 8:00 a.m. to 2:00 p.m. Administrative work includes answering telephones, greeting patients, maintaining medical records, scheduling appointments, arranging laboratory services, and other administrative duties as directed. Clinical work includes collecting and documenting patient measurements, medical history, vital signs, and pain screens; recognizing distress and reporting concerns; following infection prevention procedures; assisting with examinations and procedures; collecting specimens and performing phlebotomy and point-of-care laboratory testing; maintaining quality-control and refrigerator logs; cleaning and sterilizing instruments; reinforcing delegated patient and family education; preparing and administering medications as directed; preparing patients for tests and procedures; and performing electrocardiograms using age-specific standards. The Medical Assistant is also expected to support patient safety and perform other clinical functions delegated and supervised by a physician, consistent with training, education, experience, and applicable state medical practice.

Requirements

High school diploma or GED.
Obtain one of the listed medical assistant certifications within 3 months: CMA, RMA, NCMA, CCMA, CMAC, or NRCMA, from an accepted issuing organization.
Obtain CPR certification within 3 months from an organization requiring hands-on, instructor-led psychomotor skills verification, such as the American Heart Association or Red Cross.
Knowledge of examination, diagnostic, and treatment room procedures.
Ability to maintain quality-control standards.
Ability to read, understand, and respond to detailed oral and written instructions.
Ability to react and communicate clearly, calmly, and effectively.
Working knowledge of sterile techniques and special procedures applicable to the work performed.
Working knowledge of procedures and techniques for administering routine and special patient treatments.
Working knowledge of sanitation, personal hygiene, and basic health and safety precautions applicable to a clinic setting.
Working knowledge of infection-control procedures and safety precautions.
Ability to perform care according to age-specific competencies.
Knowledge of daily clinic preparation processes, including registration, scheduling, charge posting, and order entry.
Ability to document and communicate pertinent information.
Ability to establish and maintain effective working relationships with patients and clinic staff and work effectively as part of a team.
Willingness to rotate to other Care Network sites within the designated cluster if needed.

Nice To Haves

Technical diploma from a Medical Assistant program.
Experience in a medical office setting.
At least one year of work experience.

Responsibilities

Answer telephones using appropriate phone etiquette and greet patients using patient-centered care.
Update and file patient medical records using electronic and paper systems.
Schedule appointments, arrange laboratory services, and perform other administrative duties as directed.
Obtain and record physical measurements, including weight, height, and head circumference, and complete growth charts.
Document delegated medical history information, including allergies and reason for visit.
Document vital signs and pain screens, and notify the registered nurse or physician when results are out of range.
Identify patients in distress and promptly notify the appropriate care team.
Follow infection prevention and control procedures.
Assist medical and nursing staff during examinations and procedures.
Collect and prepare laboratory specimens and perform phlebotomy according to health system standards.
Perform on-site basic laboratory tests within point-of-care testing standards and maintain refrigerator and quality-control logs.
Clean and sterilize medical instruments according to health system standards.
Reinforce patient and family understanding of educational content as delegated by the physician.
Prepare and administer medications as directed by a physician and according to the standard of care.
Prepare patients for x-rays, tests, and procedures.
Perform electrocardiograms using age-specific standards.
Promote patient safety by speaking up about safety issues, improving practices, reporting errors through system mechanisms, and sharing accountability for safe practices.
Perform other clinical functions delegated and supervised by the physician within the medical assistant’s education, training, experience, and applicable state medical practice.