Medical Assistant II
About The Position
Provides clinical and clerical support to providers and patient care teams through back-office and patient-related tasks that support high-quality care and smooth department workflows. Assists the care team in implementing the medical plan of care and uses education, technical competence, and patient interaction skills to build confidence and cooperation among patients, their families or support groups, and healthcare providers. Performs duties under the direction of a clinician. This role supports population health initiatives to improve preventive care, close care gaps, and enhance patient engagement and health outcomes. Responsibilities include assisting with patient outreach, care coordination, population health projects, and workflow improvement while partnering with clinical and operational teams to support organizational quality goals. The hybrid role requires travel to Antioch and Oakland for onsite initiatives and project needs.
Requirements
- High school diploma or GED.
- Graduate of a Medical Assistant program; diploma must be presented within 90 days.
- Completion of a 160-hour Medical Assistant externship, verified on the MA school website.
- Basic Life Support Healthcare Provider certification.
- One year of recent relevant experience.
- General knowledge of medical procedures, views, and equipment.
- Basic understanding of human anatomy, physiology, pathology, and medical terminology.
- Competence and validation in basic Medical Assisting skills, such as taking vital signs, preparing patients for exams, and administering injections.
- Ability to interpret data and instructions presented in written, oral, diagram, or schedule form.
- Written and verbal communication skills to explain sensitive information clearly and professionally to diverse audiences, including non-medical people.
- Time management and organizational skills, including the ability to prioritize assignments and work within standardized operating procedures and scientific methods to meet objectives and deadlines.
- General knowledge of Microsoft Office Suite applications, including Word, Excel, and Outlook, and electronic health records.
- Ability to work independently and as part of a team, including managing multiple tasks in an environment with interruptions.
- Ability to identify, evaluate, and resolve standard problems by selecting appropriate solutions from established options.
- Ability to build collaborative relationships with peers and other healthcare providers to achieve departmental and corporate objectives.
Responsibilities
- Provide clinical and clerical support to providers and patient care teams.
- Perform back-office and patient-related tasks supporting high-quality patient care.
- Help ensure smooth patient and workflow within the department.
- Assist the patient care team in implementing the medical plan of care.
- Support population health initiatives aimed at improving preventive care, closing care gaps, and enhancing patient engagement and health outcomes.
- Assist with patient outreach, care coordination, population health projects, and workflow improvement efforts.
- Partner with clinical and operational teams to support organizational quality goals.
- Travel to Antioch and Oakland to support onsite initiatives and project needs.
Benefits
- Comprehensive benefits package for eligible positions.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
