Medical Assistant II

Solaris Health Holdings LLC•Town of Gouverneur, NY

About The Position

The Medical Assistant II (MA II) supports the delivery of urological services and performs routine administrative and clinical tasks to help medical offices run smoothly. The role works as an effective member of the interdisciplinary team and collaborates with practice staff and other professional disciplines within affiliated medical groups to support efficient patient care and desired patient outcomes. The MA II performs duties under the direction of an assigned direct supervisor; responsibilities may vary based on affiliate, location, and state requirements. The position requires a high school diploma or equivalent and graduation from an accredited Medical Assistant program and/or equivalent relevant experience, as required by applicable state regulations. BLS certification is required. Medical Assistant certification or registration is preferred. Six months of experience in a physician’s office and urology experience are desired. Minimal travel is required.

Requirements

High school diploma or equivalent.
Graduate of an accredited Medical Assistant program and/or equivalent relevant experience, as required by applicable state regulations.
BLS certification is required.
Excellent organizational skills and ability to perform well in stressful situations.
Knowledge of healthcare systems operations, such as EMR and Practice Management Solutions.
Ability to work independently and manage multiple deadlines.
Project management skills.
Vendor-relations skills for Medical Assistants required to order office and clinical supplies.
Database-management skills.
Strong problem-solving skills.
Proficiency with computer programs and applications, including Microsoft Office.
Excellent verbal and written communication skills.
Ability to deliver exceptional patient service throughout interactions.
Attention to detail and strong organizational skills.
Ability to comply with HIPAA patient-confidentiality regulations.
Medical Assistant certification or registration preferred.
Six months of experience working in a physician’s office desired.
Urology experience desired.
Ability to meet the stated physical demands: frequently carry 1–25 lbs; occasionally carry 26–50 lbs; seldom push or pull 1–25 lbs or 100+ lbs; occasionally lift 1–25 lbs from floor to chest or floor to waist; and seldom lift 26–50 lbs from floor to chest or floor to waist.

Nice To Haves

Medical Assistant certification or registration.
Six months of experience working within a physician’s office.
Urology experience.

Responsibilities

Perform administrative and clinical duties under the direction of the assigned direct supervisor.
Coordinate and schedule patient appointments in consultation with physicians, nursing, and other staff.
Perform additional office responsibilities that encompass at least 50% of daily work time.
Greet and prepare patients; measure and record vital signs; document patient interviews, histories, and chief complaints.
Educate patients about medications, disease management, home treatments, and special diets.
Prepare patients for examinations, perform routine screening tests, and assist physicians with exams.
Perform phlebotomy and collect other laboratory specimens; perform basic laboratory tests.
Perform EKGs after required training.
Assist with X-ray and physician therapy procedures.
Prepare and administer medications with physician authorization.
Change dressings, apply bandages, remove sutures, and perform other first-aid procedures.
Perform CPR when necessary if BLS certified.
Prepare accurate, legal, and ethical documentation.
Open the office in the morning and close it in the afternoon.
Maintain patient logs for laboratory requests, CT scans, and other treatment orders; maintain the prescription ledger when needed.
Support back-office flow, keep rooms full, and assist with room turnover.
Complete thorough new-patient workups, including X-rays, vital signs, and explanation of the new-patient packet.
Add medical history for new patients and accurately update established patients’ histories.
Set up examination rooms accurately and completely for physicians.
Ensure patients’ medication information is updated before physician visits.
Set up in-office surgical procedures and ensure consent forms are completed correctly, avoiding excessive medical abbreviations.
Scribe as assigned based on physician-office workflow.
Prepare for the next day’s patients, including confirming visits.
Complete patient medical-record requests when necessary.
Assist with orientation and training of new personnel.
Assist with administrative projects and tasks as needed and ensure proper handoff of responsibilities.
Meet attendance expectations, start work promptly, and be punctual and dependable for assigned or confirmed shifts.
Respect and acknowledge the organization’s commitment to cultural diversity through behavior, language, and actions.
Use time and resources effectively and ensure patient medical records are accurate and complete.
Adhere to and support compliance and accreditation efforts, including OSHA, HIPAA, and CMS guidelines for Parts C and D on General Compliance and Fraud, Waste & Abuse.
Follow applicable laws and regulations, the Solaris Health Code of Conduct, and Solaris Health and affiliated-practice policies and procedures; protect patient information under HIPAA, report suspected concerns or violations promptly, and complete annual compliance training on time.
Perform other position-related duties as assigned.