Manager Jobs

About The Position

Requirements

• 5+ years of experience or equivalent expertise in product delivery or a relevant domain area.
• Demonstrated ability to execute operational management and change readiness activities.
• Strong understanding of delivery and a proven track record of implementing continuous improvement processes.
• Experience in product or platform-wide release management, in addition to deployment processes and strategies.
• Executive communication & presence: strong written and verbal communication; credible with LOB leadership; calm under pressure; escalates early and appropriately.
• Technical fluency + tooling proficiency: strong grasp of engineering concepts and terminology; able to follow architecture/flow discussions and represent AEP when APO/engineering leads aren’t present; proficient with tools such as LLM Suite, Copilot, Jira, Confluence, Excel, and PowerPoint.
• Facilitation & stakeholder leadership: run working sessions efficiently, drive decisions, and ensure clear actions/owners/dates; influence without authority and manage conflicts/trade-offs across LOBs and platform teams.
• Structured problem solving & operational rigor: clarify ambiguity, define approach, break work into milestones, and drive closure; strong follow-through, accountability, and attention to detail (not a “status collector”).
• Data-driven reporting & hygiene: ability to define a “single source of truth,” improve tool/data hygiene (e.g., Jira/Align), and produce metrics-based RAG reporting without manual thrash.
• Planning & prioritization muscle: experience supporting quarterly/monthly planning cycles, capacity-aware prioritization, and making trade-offs explicit to stakeholders.

Nice To Haves

• Proficient knowledge of the product development life cycle, design, and data analytics.
• Data-driven program management: comfortable using Jira/Align (and similar) to track work; enforce hygiene and traceability (epics, dependencies, statuses).
• Continuous improvement to simply processes, reduce manual effort, and improve reporting/data hygiene.
• AI/automation orientation: experience using automation/AI to reduce manual ops work (requirements synthesis, status automation, reporting generation, workflow simplification) not as an ML engineer, but as an operator who can drive adoption.

Responsibilities

• Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination.
• Leads the completion of change management activities across functional partners and ensures adherence to the firm’s risk, controls, compliance, and regulatory requirements.
• Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners.
• Serve as the primary horizontal coordinator across all Area Product Groups (APGs), ensuring alignment, integrated planning, and coordinated execution to meet LOB demand.
• Partner closely with LOB ambassadors to translate priorities into an actionable plan; maintain a single view of commitments, progress, and follow-ups; act as the primary point of contact for LOB feedback and issue resolution.
• Own a disciplined communications and reporting cadence: deliver clear status and RAG reporting, highlight dependencies, and proactively escalate risks/blockers with recommended paths forward to leadership and stakeholders.
• Drive continuous improvement across the program operating model by using data and stakeholder feedback to streamline intake, improve delivery predictability, and strengthen transparency.
• Partner with Digital Finance to track planned vs. actuals, enable investment transparency, and reinforce financial discipline across initiatives.
• Build a high-performance operating culture across the program community and product teams—clarifying ownership, driving accountability, and reinforcing operational excellence.
• Lead product planning and governance by supporting quarterly increment planning (QIP), roadmap and dependency management; establish funding/capacity guardrails and decision forums; ensure crisp articulation of the “what” and the “why.”

Benefits

• comprehensive health care coverage
• on-site health and wellness centers
• a retirement savings plan
• backup childcare
• tuition reimbursement
• mental health support
• financial coaching