Manager Jobs

About The Position

Requirements

• Knowledge of PCs Windows operating systems; TCP/IP networking; SQL Servers and databases; .net environments; web servers; Crystal Reports, and various software programming and scripting languages.
• Experience with PCs, printers, switches, routers, and other hardware network troubleshooting.
• Knowledge of current internet technologies, including TCP/IP, HTTP, and SNMP.
• Knowledge of best practices.
• Knowledge of Crystal Reports and SSRS.
• Knowledge of relational databases and operating systems.
• Knowledge of database development, maintenance, recovery and restoration.
• Knowledge of technologies directly related to database security.
• Knowledge of applicable data privacy laws/practices.
• Knowledge of platforms such as Records Management Systems (RMS), Computer Aided Dispatch (CAD) and Geographic Information Systems (GIS).
• Knowledge of enterprise applications, including Microsoft Office, Microsoft Access and Microsoft Project.
• Ability to prioritize and execute tasks in a high-pressure environment.
• Ability to identify, troubleshoot, and resolve hardware/software problems.
• Ability to develop test cases and test plans.
• Ability to provide end user support.
• Ability to remain current with the latest developments in technology.
• Ability to recommend technical changes to the infrastructure.
• Systems analysis skills.
• Project management skills.
• Interpersonal skills; customer service skills.
• Analytical skills.
• Written communication skills.
• Ability to work both independently and as part of a team.
• Problem solving ability.
• Oral Communications skills.
• Age 18 years of age or older.

Nice To Haves

• Bachelor’s degree in information management, Computer Science, Mathematics, Business Administration, or other closely related field from an accredited college or university preferred.
• Other combinations of training and/or experience which can be demonstrated to result in the possession of the knowledge, skills and abilities necessary to perform the duties of this position will also be considered.

Responsibilities

• Assess current conditions in several buildings throughout the City, including City Hall, City Services and Police, and well as other areas designated for computer connection.
• Evaluate these buildings and determine any recommendations based upon best practices, updates, and infrastructure needs.
• Complete IT Audit and compliance monitoring.
• Develop analysis and diagram for each.
• Provide remote or on-site services to each of the departments for technology related issues (hardware, software, repair, modification, etc.) as required by staff.
• Provide a strategy or plan for implementing and remote management capabilities.
• Desktop and hardware support for network & desktop operating systems.
• Equipment setup, maintenance and configuration.
• Data backups, disk capacity monitoring.
• Virus, hacker and spam monitoring of the network(s).
• Install current drivers, firmware and software patches as required.
• Server management, including email troubleshooting, and recommendations for efficient use, including backup measures and security options.
• Network and security analysis to help determine weaknesses and possible corrections.
• Provide recommendations for both software and hardware upgrades, and or maintenance as needed.
• Provide strategies that may outline a plan for overall IT services.
• Handle any/all other computer and/or technology related projects as requested by the staff.
• Develop annual operating budget for information technology, networking, telephone, and other capital items.
• Proper allocation of internal allocations of I/T costs to City Departments and Funds.
• Serve as Chair of the City of Cudahy I/T committee.
• Facilitate meetings of the I/T committee.
• Work with the committee to look at long range I/T planning, major software purchases, major hardware purchases, and other projects as derived by the city’s needs.
• Serve as liaison with vendors for efficient implementation of new software products or systems and for resolution of any adaption issues.
• Manage copier lease and maintenance contracts.
• Manage City telephone system.
• Manage City Cell Phone system and service.
• Manage fiber contracts (currently with Time Warner).
• Perform other duties that may be assigned from time to time, including assisting other Departmental staff when necessary.

Benefits

• Wisconsin Retirement Fund
• health insurance
• dental insurance
• vision insurance
• life insurance
• disability insurance
• sick days
• holiday days
• vacation days