Manager Jobs

About The Position

Requirements

• Experience preparing files for print, coordinating with vendors, managing production details, and working directly with clients is required.
• Experience leading or functionally managing designers, production artists, freelancers, contractors, or a small creative studio team is required.
• Formal direct people-management experience is strongly preferred.
• Experience with shift-based coverage models, client-facing task reporting, intake systems, status trackers, workload balancing, recruiting, onboarding, and creative team operations is strongly preferred.
• Strong visual design, layout, typography, composition, hierarchy, image selection, and brand system skills across digital, print, presentation, environmental, and production applications.
• Proven ability to lead, coach, schedule, and motivate a small creative or production design team in a fast-paced agency, in-house, corporate, or dedicated client-service environment.
• Strong studio operations instincts, including resource planning, shift coverage, assignment management, workflow design, intake discipline, handoff processes, and quality-control systems.
• Confident client communication and expectation-management skills, including the ability to interface calmly and professionally with senior-level clients, internal teams, external vendors, and production partners.
• Ability to translate ambiguous or urgent client requests into clear assignments, priorities, timelines, deliverables, dependencies, and next steps.
• Experience maintaining task trackers, request queues, status reports, daily recaps, utilization or capacity notes, and client-facing progress updates.
• Ability to recruit, interview, onboard, train, and provide feedback to designers, production artists, freelancers, contractors, and vendor partners.
• Expert proficiency in Mac OS and Adobe Creative Cloud, including InDesign, Illustrator, Photoshop, and Acrobat; working knowledge of Figma and other relevant digital design and collaboration tools.
• Deep print production expertise, including bleeds, crops, color profiles, resolution, linked assets, packaging, PDF settings, proofing, and vendor-ready file preparation.
• Proficiency with AI tools such as ChatGPT, Google Gemini, Midjourney, Adobe Firefly, Grok, and other emerging platforms to accelerate creativity, production, animation, versioning, research, and workflow efficiency.
• Strong project coordination, prioritization, organization, file management, and deadline-management skills, with the ability to balance multiple requests quickly and accurately.
• Sound judgment, problem-solving ability, and composure in urgent, ambiguous, confidential, or high-pressure situations.
• Ability to work both collaboratively and autonomously, take direction effectively, give clear direction to others, and make progress with limited oversight when needed.
• Familiarity with Google Workspace, Microsoft Office Suite, and cloud-based storage platforms, including Box.
• Understanding of digital file optimization, accessibility considerations, and cross-platform design requirements.
• Ability to manage handoffs, document work status, and maintain continuity across a rolling or shift-based coverage model.
• Professional discretion when handling confidential client materials, communications, staffing details, and production information.
• Comfortable working non-traditional schedules, including weekend and holiday coverage.
• Bachelor's degree in Design, Art, Marketing, Advertising, Communications, or a related field preferred.
• Proven and relevant experience in visual design, production design, creative operations, project coordination, studio management, or agency/client-service environments required.
• An equivalent combination of work experience, training, and/or education sufficient to successfully perform the essential duties of the job will also be considered.

Nice To Haves

• Formal direct people-management experience is strongly preferred.
• Experience with shift-based coverage models, client-facing task reporting, intake systems, status trackers, workload balancing, recruiting, onboarding, and creative team operations is strongly preferred.

Responsibilities

• Lead and manage design studio team, including visual designers, production designers, freelance support, contractors, and vendor partners assigned to the client relationship.
• Create, adapt, version, and produce high-quality visual materials across digital, presentation, print, environmental, fabrication, installation, and production applications.
• Use AI tools appropriately to accelerate design exploration, image and video generation, versioning, content adaptation, production efficiency, and workflow support.
• Serve as the primary client point of contact and shift lead during assigned coverage windows, managing daily intake, clarification, prioritization, status updates, escalation, execution, and delivery of requests.
• Own shift management for the coverage model, including team scheduling, time-off coordination, holiday/weekend coverage, backup planning, handoff discipline, coverage gaps, and escalation paths.
• Assign incoming work to the appropriate team members based on skill set, capacity, urgency, complexity, confidentiality, and client priority.
• Monitor studio capacity in real time, rebalance workloads, remove roadblocks, and make practical tradeoff recommendations when volume, timing, or complexity exceeds available resources.
• Maintain client-facing task reporting, including request logs, priority queues, assignments, deadlines, open questions, blockers, approval status, delivery records, and daily or shift-based status summaries.
• Run daily shift check-ins, project reviews, end-of-shift handoffs, and team recap rituals to ensure continuity across the rolling coverage model.
• Recruit, interview, recommend, onboard, and train designers, production artists, freelancers, and contractors as the studio team scales or coverage needs change.
• Coach team members on creative execution, production accuracy, client service, responsiveness, file discipline, tool usage, and professional communication.
• Provide hands-on creative direction, design guidance, and quality control for visual materials across digital, presentation, print, environmental, fabrication, installation, and production applications.
• Create, adapt, version, and produce high-quality visual materials when needed, especially for complex, confidential, high-priority, or fast-turn assignments.
• Use AI tools appropriately to accelerate design exploration, image and video generation, versioning, content adaptation, production efficiency, and workflow support while maintaining brand, legal, confidentiality, and quality standards.
• Ensure all work aligns with approved brand standards, client direction, Truth Collective quality expectations, and applicable confidentiality, file management, naming, and operational protocols.
• Establish and maintain studio operating standards for intake, prioritization, file organization, handoffs, naming conventions, quality control, vendor handoff, documentation, and confidentiality.
• Prepare and/or review accurate, organized, production-ready files for vendor handoff, including print, fabrication, installation, proofing, packaging, timing, delivery, and quality-control needs.
• Coordinate with client stakeholders, Truth Collective leadership, pod teammates, external vendors, production partners, and internal team members to keep work moving efficiently.
• Identify risks, dependencies, resourcing needs, recurring workflow issues, and opportunities to improve speed, quality, reporting, and studio operations.
• Handle confidential client materials and communications with discretion, professionalism, and care.
• Contribute creative, operational, managerial, and cultural value to Truth Collective and the client relationship.

Benefits

• Competitive financial and wellness benefits
• Plenty of time off, for yourself, the people you love, and things you want to do
• Personal and professional development opportunities to keep you growing