Manager Jobs

About The Position

Requirements

• Hold a bachelor’s degree in information technology and have (6) months of technical support experience or hold an associate’s degree and have (3) years of technical support experience.
• Have working knowledge of Office 365.
• Show strong written and verbal communication skills.
• Have experience liaising with vendors and clients.
• Able to work overtime, days, evenings, and some weekend hours.
• Can travel as needed.
• Able to regularly kneel, crawl and lift and/or move up to 10 pounds of equipment.

Responsibilities

• Support Operations by acting as a point person for security protocols and badging.
• Support facility by taking the lead on any facility-related issues requiring notification to the landlord or other vendors.
• Understand the basic process and functionality of each department to be familiarized with the systems and applications used and the screens accessed to troubleshoot any issues.
• Work collectively with the Conduent technical team to report and troubleshoot any technical issues staff experience.
• Ensure all equipment is tracked and logged into the inventory logs.
• Support any system updates and work closely with the Conduent technical team for any testing requirements.
• Assist with the request for system credentials within Conduent and our client.
• Act as the liaison with the client and other internal technical teams to resolve any network or applications issues.

Benefits

• Health and Welfare Benefits
• Retirement Savings
• Employee Discounts
• Career Growth Opportunities
• Paid Training
• Paid time off
• Great Work Environment
• health insurance coverage
• voluntary dental and vision programs
• life and disability insurance
• a retirement savings plan
• paid holidays
• paid time off (PTO) or vacation or sick time