Logistics Specialist Jobs

About The Position

Requirements

• Manage the complete order-to-cash process for assigned international customers and intercompany affiliates.
• Receive, validate, enter, and monitor customer purchase orders in JDE.
• Ensure accurate pricing, product availability, delivery terms, and customer master data.
• Maintain proactive communication regarding order status, shipment schedules, and potential supply issues.
• Resolve order discrepancies, delivery concerns, and billing issues.
• Coordinate international shipments in compliance with export regulations and company policies.
• Prepare and review export documentation, including Commercial Invoices, Packing Lists, Certificates of Origin, Dangerous Goods Documentation, Export Declarations, Bills of Lading, and Letters of Credit documentation (when applicable).
• Collaborate with freight forwarders, customs brokers, and logistics service providers.
• Ensure compliance with Incoterms and customer-specific shipping requirements.
• Manage supply relationships with regional affiliates and manufacturing locations.
• Coordinate order fulfillment between production sites and affiliated companies.
• Monitor inventory availability and allocation for intercompany demand.
• Support global planning and supply chain alignment initiatives.
• Facilitate issue resolution related to product availability, transportation, and delivery performance.
• Build and maintain professional relationships with customers, sales teams, and internal stakeholders.
• Serve as the primary customer-facing contact for export order management activities.
• Support customer onboarding and account maintenance processes.
• Participate in customer reviews and continuous improvement initiatives.
• Work closely with Production Planning, Supply Planning, Logistics, and Warehousing teams.
• Manage product allocation during supply constraints.
• Monitor shipment execution and delivery performance.
• Escalate potential service disruptions and develop mitigation plans.
• Ensure compliance with export control regulations, customs requirements, dangerous goods transportation regulations, chemical industry standards, and company policies and procedures.
• Maintain accurate transaction records and audit documentation.
• Support internal and external audits as required.
• Monitor and report key customer service metrics, including Customer Satisfaction, Order Cycle Time, and Backlog Management.

Responsibilities

• Manage the complete order-to-cash process for assigned international customers and intercompany affiliates.
• Receive, validate, enter, and monitor customer purchase orders in JDE.
• Ensure accurate pricing, product availability, delivery terms, and customer master data.
• Maintain proactive communication regarding order status, shipment schedules, and potential supply issues.
• Resolve order discrepancies, delivery concerns, and billing issues.
• Coordinate international shipments in compliance with export regulations and company policies.
• Prepare and review export documentation, including Commercial Invoices, Packing Lists, Certificates of Origin, Dangerous Goods Documentation, Export Declarations, Bills of Lading, and Letters of Credit documentation (when applicable).
• Collaborate with freight forwarders, customs brokers, and logistics service providers.
• Ensure compliance with Incoterms and customer-specific shipping requirements.
• Manage supply relationships with regional affiliates and manufacturing locations.
• Coordinate order fulfillment between production sites and affiliated companies.
• Monitor inventory availability and allocation for intercompany demand.
• Support global planning and supply chain alignment initiatives.
• Facilitate issue resolution related to product availability, transportation, and delivery performance.
• Build and maintain professional relationships with customers, sales teams, and internal stakeholders.
• Serve as the primary customer-facing contact for export order management activities.
• Support customer onboarding and account maintenance processes.
• Participate in customer reviews and continuous improvement initiatives.
• Work closely with Production Planning, Supply Planning, Logistics, and Warehousing teams.
• Manage product allocation during supply constraints.
• Monitor shipment execution and delivery performance.
• Escalate potential service disruptions and develop mitigation plans.
• Ensure compliance with export control regulations, customs requirements, dangerous goods transportation regulations, chemical industry standards, and company policies and procedures.
• Maintain accurate transaction records and audit documentation.
• Support internal and external audits as required.
• Monitor and report key customer service metrics, including Customer Satisfaction, Order Cycle Time, and Backlog Management.

Benefits

• Competitive pay programs with excellent career growth trajectory
• Paid time off for volunteerism
• Dress for your day; how you dress is determined by what your day may bring
• Opportunity to participate in comprehensive benefit options including: Medical, Dental, Vision, Parental Leave, Holiday Pay, Paid Time Off, Tuition Reimbursement, and Savings Plan
• Work for a global leader in the industrial process fluids industry