Liaison Jobs

About The Position

Requirements

• 10+ years of IT experience with a strong background in enterprise-scale system implementations.
• Proven expertise in administering Atlassian (Jira, Confluence) and engineering lifecycle management tools.
• Hands-on experience deploying and managing Atlassian Enterprise applications – both on-prem and Cloud.
• Strong understanding of Agile methodologies and SDLC processes.
• Excellent problem-solving, and architectural design skills.
• Possesses excellent analytical skills with demonstrated experience turning data into actionable insights.
• Exceptional communication and presentation abilities.
• Ability to thrive in a dynamic, fast-paced environment and manage multiple priorities.
• Detail-oriented mindset with a track record of identifying opportunities for improvement in existing processes and business practices.
• Demonstrated leadership in cross-functional, globally distributed teams.
• 7+ years of IT-related work experience with a Bachelor's degree.
• OR 9+ years of IT-related work experience without a Bachelor’s degree.

Nice To Haves

• Knowledge of risk assessment, integration, and release processes in engineering environments.
• Atlassian Certified Professional (ACP) certifications such as “Jira Administrator for Cloud” and/or “Atlassian Cloud Organization Admin” is preferred.
• Intellectual curiosity, adaptability, and a collaborative mindset.
• Master's degree in IT-related field.
• 3+ years in a leadership role in projects/programs.

Responsibilities

• Define and manage the product roadmap, backlog, vendor relationships, feature adoption and implementation strategy for Atlassian tools.
• Serve as the primary liaison between engineering teams and stakeholders, ensuring clear communication and alignment.
• Evaluate current systems architecture and recommend scalable, cost-effective improvements.
• Lead modernization efforts for engineering tools, aligning with industry trends and best practices.
• Demonstrates ability to prioritize initiatives, foster collaboration between departments and drive initiatives to completion through accountability
• Support M&A integration activities, including tool transition planning and execution.
• Develop and deliver training sessions, playbooks, and knowledge assets to promote best practices and consistent usage of agile tooling across the organization.
• Provide regular updates to stakeholders on product development progress and technical challenges.
• Research and propose emerging technologies to enhance engineering workflows.
• Experience identifying Roadblocks and working through challenges
• Establish standards and best practices for AI, analytics, and automation workflows.

Benefits

• competitive annual discretionary bonus program
• opportunity for annual RSU grants
• highly competitive benefits package is designed to support your success at work, at home, and at play