Hvac Service Manager Jobs

About The Position

Requirements

• 3 years of HVAC service management experience
• Strong knowledge of residential HVAC systems, heating and air conditioning service, and HVAC code compliance
• 6-8 years of experience in HVAC service. Related experience and/or advanced training or any equivalent combination of education and experience may be substituted.
• A High School diploma or general education degree (GED) is required
• Valid driver’s license with a good driving record
• Strong leadership, communication, computer, and analytical skills
• Ability to manage people, operations, and budgets effectively

Responsibilities

• Lead and manage the HVAC service team, including hiring, scheduling, training, coaching, and performance management
• Evaluates workload and schedules service work in a way that best utilizes manpower and maximizes profits, which includes managing labor expenses to stay within budget guidelines.
• Ensure HVAC service quality, customer satisfaction, and operational efficiency
• Achieves monthly budgeted revenue.
• Oversee daily operations of residential HVAC service calls and repairs
• Monitor labor costs, materials, equipment, and expenses to maintain service department profitability
• Conduct job site inspections and ensure compliance with HVAC codes and safety standards
• Track department operations including technician productivity, tools, vehicles, and equipment
• Provide hands-on training and development for HVAC service technicians
• Lead regular technician meetings and monitor key performance indicators (KPIs)
• Ensures that materials and equipment are ordered and dispensed for scheduled jobs. Schedules repairs for parts to ensure minimal down-time in job completion. Manages material expense to stay within budget.
• Reviews payroll records to ensure that technicians are paid properly and that record keeping is in compliance.
• May conduct job site inspections.
• Assists the dispatching operation to ensure appropriate technician selection for type of service.
• Monitors preventive maintenance of vehicles to ensure proper operation.
• Evaluates staff to determine training requirements. Provides on-the-job training and support to employees.
• Oversees facility and equipment maintenance, ensuring that assets are protected and controlled.
• Observes all safety and Company rules and regulations in the performance of duties.
• Follow the guidelines for the Senior Care, Ethics, and Quality Assurance Process.
• Oversees the Tech Turnover Process. Achieving the budgeted/managed KPI’s by call type.
• Conduct weekly meetings with Technicians.
• Other duties as assigned

Benefits

• Insurance access after 31 days of employment
• Low-cost medical insurance (starting at ~$5/week)
• Dental and vision insurance options
• Health Savings Account (HSA) or Flexible Spending Account (FSA)
• 401(k) with company match
• Paid time off and holiday pay
• Company-paid life insurance
• Take-home company vehicle, gas card, and maintenance plan