HVAC Service Account Manager

MTech Mechanical•Eagle, ID

7d•Onsite

About The Position

The HVAC Service Account Manager is entrepreneurial, collaborative, and responsible for preventative maintenance contracts, repair and replacement projects from inception through completion. The SAM is encouraged to support our commercial and special projects teams with the client relationships they create. You’ll blend technical know-how with strong relationship skills — making sure clients get solutions that work, and allowing MTech to be ‘asked back’. MTech Mechanical is a full-service mechanical contractor delivering HVAC, plumbing, fabrication, and design-build solutions for complex commercial and industrial projects. Built on a foundation of safety, integrity, and craftsmanship, we take pride in the quality of our work and the strength of our partnerships. If you’re looking for meaningful work, a strong team environment, and a company that invests in its people & our community, MTech Mechanical offers a place to build your future. Our success starts with our team. We invest in our people through training, mentorship, and opportunities for growth. We value teamwork, respect, and pride in our work, from the jobsite to the office. We hold ourselves to high standards to deliver safe, reliable, and high-quality results. We continuously seek smarter, more efficient ways to deliver value to our clients and communities. Our Core Values: Integrity, Commitment, Excellence, Growth, Fun.

Requirements

5+ years of HVAC service sales experience with a track record you can back up with references
Excellent client service and relationship skills — your follow-through builds trust
Strong communication, attention to detail, and organizational skills
Ability to juggle multiple projects in a fast-paced environment
Solid understanding of commercial HVAC systems and equipment
Proficiency with Microsoft Office Suite

Nice To Haves

Understanding of energy rates, rebates, and building energy management is a plus
Self-starter mindset — you’re motivated to build your own book of business
CRM experience (Unanet) a plus
Bluebeam/Adobe PDF
A true team player who collaborates well across departments

Responsibilities

Promote MTech's culture and values internally and externally
Engage in continuous improvement initiatives
Collaborate effectively with internal and external clients
Manage multiple tasks in a fast-paced environment
Follow all company safety culture and policy guidelines
Participate in ongoing training and development
Tackle other duties as assigned
Be present and dependable — regular attendance is essential
Meet or exceed assigned sales and gross margin targets
Focus on growing our client base in Western Colorado
Build new client relationships while maintaining and growing existing ones — be the trusted advisor clients call first
Develop and deliver persuasive proposals and presentations
Secure new service contracts and tie MTech to lasting partnerships
Support sales for plumbing and special projects as needed — expand your reach as the team grows
Maintain accurate client data in our CRM
Stay in contact with clients throughout the sales cycle and after the sale — proactive, reliable, responsive
Price PMs, PM Renewals, and jobs timely, competitively and profitably
Coordinate with MTech’s service, special projects, and plumbing teams to deliver a seamless client experience and get asked back
Review client invoices for accuracy and fairness before they go out the door
Ensure compliance with MTech’s project management procedures