Human Resource Business Partner Jobs

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About The Position

Wingstop is looking for an HR Business Partner, Corporate Operations to provide dedicated HR support to the corporate Franchise Operations organization, including the VP East, VP West, and their respective teams. This role creates a clear HR coverage lane for directors and below in a function that does not currently have a dedicated HR partner. The HR Business Partner will support employee relations, talent processes, leadership coaching, and organizational effectiveness while partnering closely with the Senior Director, HR Business Partner and HR Centers of Excellence.

Requirements

  • 5+ years of progressive HR business partnering experience, preferably supporting operations, field, retail, restaurant, or multi-unit client groups.
  • Strong employee relations judgment, including experience managing workplace investigations, performance concerns, and disciplinary matters.
  • Working knowledge of HR policies, employment practices, and manager coaching in a way that balances business needs, employee experience, and risk.
  • Ability to navigate a multi-stakeholder environment with leaders, directors, HR partners, and Centers of Excellence.
  • Clear and professional communication through sensitive employee and leader conversations.
  • Ability to build trust with leaders by providing practical guidance, consistent follow-up, and clear recommendations.
  • Bachelor's degree in Human Resources, Business, or a related field, or equivalent practical HR experience.

Nice To Haves

  • Experience in a QSR, retail, restaurant, or franchise-model organization.
  • SHRM-CP or PHR certification.

Responsibilities

  • Serve as the primary HR partner for the corporate Franchise Operations organization, supporting leaders across the VP East, VP West, and related teams.
  • Partner with directors and managers on employee relations matters, including performance management, disciplinary actions, investigations, and workplace concerns.
  • Conduct employee relations reviews and investigations with sound judgment, clear documentation, and consistent follow-through.
  • Coach leaders on performance expectations, team dynamics, employee communication, and practical people management decisions.
  • Support organizational effectiveness work, including team structure, role clarity, change management, and leader effectiveness as the function continues to evolve.
  • Execute talent management processes for the client group, including mid-year reviews, year-end reviews, calibration support, and succession discussions.
  • Partner with the Senior Director, HR Business Partner on enterprise HR initiatives and ensure consistent execution within Franchise Operations.
  • Collaborate with Centers of Excellence across Talent Acquisition, Total Rewards, Learning and Development, and HR Operations to support business needs.
  • Identify recurring employee relations, talent, and organizational themes and recommend practical actions that improve leader capability and team effectiveness.

Benefits

  • Unlimited paid time off for exempt employees
  • One paid volunteer day of your choice
  • Competitive bonus structure for eligible roles
  • Team member stock purchase plan
  • Health savings or flexible spending account options
  • 401k – (dollar for dollar on the first 3% and then 50 cents on the dollar for the next 2% for team member contributions up to 5% of eligible compensation)
  • Comprehensive medical, dental, and vision benefits
  • Basic life and AD&D insurance provided
  • Pet insurance
  • Education Assistance
  • Wellness reimbursement program
  • Paid maternity and paternity leave
  • Lunch provided every Tuesday and Thursday in office
  • Discount on Wingstop gift cards
  • Onsite game room

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