Household Manager Jobs

About The Position

Requirements

• Significant experience in a senior Executive Assistant, Private PA, Executive Operations, or Household Operations role.
• Ideally, 8+ years of relevant experience supporting UHNW individuals, entrepreneurs, principals, or private families.
• Strong project management and organizational skills, with outstanding attention to detail and the ability to manage multiple priorities and complex projects.
• Excellent written and verbal communication and interpersonal skills.
• Financial and administrative literacy, ideally including expense tracking and budgets.
• Experience coordinating complex domestic and international travel and working across multiple time zones and locations.
• Excellent IT skills, including Microsoft Office, Google Workspace, and relevant project management platforms.
• A proven record of working independently and taking ownership of responsibilities.
• Exceptionally proactive, resourceful, and solutions-oriented; able to think independently and make sound decisions without constant direction.
• Ability to identify efficiencies and cost-saving opportunities and establish processes and systems from scratch.
• Confidence managing vendors, contractors, household staff, and external advisers.
• Discretion, trustworthiness, and experience handling confidential personal and financial information.
• Comfort working with a high degree of autonomy and building a trusted relationship with both principals.
• Flexibility and adaptability, including willingness to travel when required; the role requires travel to Dorado, Puerto Rico once per month.
• Comfort working in an evolving role that may expand as trust and responsibility develop.

Nice To Haves

• Bachelor’s degree from a recognized university preferred.
• Experience managing multiple properties, vendors, and external service providers is highly desirable.
• Ideally, 8+ years of relevant experience supporting UHNW individuals, entrepreneurs, principals, or private families.
• Potential to develop into broader Executive Operations or Chief of Staff responsibilities.

Responsibilities

• Provide high-level executive and personal support to both principals.
• Manage complex calendars, appointments, commitments, and schedules proactively.
• Coordinate personal and family travel with the existing travel agent, including itineraries, flights, accommodation, ground transportation, and logistics.
• Anticipate requirements, resolve issues, manage correspondence and follow-ups, and prepare briefing documents, schedules, itineraries, and background information.
• Identify opportunities to streamline the principals’ day-to-day lives and reduce administrative demands.
• Coordinate the ongoing management of approximately 5–10 domestic and international properties with concierges and on-site contacts.
• Implement property checklists, maintenance schedules, and standard operating procedures; coordinate contractors, vendors, maintenance teams, and service providers.
• Track outstanding maintenance issues and property projects, ensure timely resolution and deadlines, and prepare properties for family arrivals and departures.
• Coordinate seasonal property openings and closures and rental management for properties being rented out, including preparation and rental coordination in New York and Puerto Rico.
• Monitor property-related expenditure and maintain accurate records.
• Serve as a central contact for household staff, concierges, vendors, and external service providers; establish communication and accountability; source providers, negotiate where appropriate, and monitor service standards.
• Coordinate complex family travel and ensure properties, staff, transportation, and other arrangements are ready; manage itinerary changes and travel issues.
• Coordinate family activities, seasonal arrangements, holiday logistics, and the practical organization of skiing holidays in Montana and other family trips.
• Review existing administrative and household processes; develop and implement SOPs and centralized systems for tracking tasks, projects, maintenance, vendors, and household requirements.
• Establish reporting structures and accountability, improve task completion without repeated principal follow-up, identify automation or outsourcing opportunities, build scalable systems, and provide regular updates and recommendations.
• Coordinate property invoices and expenditure, maintain household and property expense records, assist with budget tracking and financial administration, and coordinate with accountants and other external advisers.
• Help establish processes for recurring payments, bills, and property expenses; potentially assume greater responsibility for bill payment and financial administration over time.
• Provide occasional family logistics and activity support, including coordinating the children’s wider extracurricular schedules alongside other household staff.
• Act as a trusted, discreet, and dependable point of contact and coordinate family commitments, travel, and property arrangements.

Benefits

• Comprehensive benefits package, including medical, dental, and vision coverage and a 401(k).
• Other industry-standard benefits.
• Discretionary performance-related bonus.
• Private accommodation in Dorado when required.
• Potential for increased responsibility and professional development into a broader Executive Operations / Chief of Staff position.