House Supervisor Jobs

About The Position

Requirements

• High school diploma or GED, one to two years of related experience and/or training, or an equivalent combination of education and experience.
• Strong organizational, cash management, and sales skills.
• Comfort leading by example and handling hands-on tasks.
• Comfort around dogs of all sizes and ability to lift up to 60 pounds.
• Exceptional communication and interpersonal skills.
• Flexibility to meet resort schedule needs, including days, nights, weekends, holidays, and peak times.
• Valid driver’s license and ability to pass a criminal background check.

Nice To Haves

• Prior supervisory experience is highly preferred.

Responsibilities

• Directly supervise Resort Associates and Playtime Coordinators by leading, training, and coaching them according to company standards, policies, and guidelines.
• Assist the management team with employee training, assigning and directing work, coaching, and conducting performance reviews.
• Report and document potential hazards or behavioral problems involving guests or employees to the management team.
• Maintain cleanliness of suites and guest areas and feed, exercise, and provide daily care for guests.
• Help new and existing team members complete required LMS courses and training guides.
• Perform additional duties as required by the management team.

Benefits

• Opportunity to apply for the Unleashed Leadership Academy and Supervisor or Assistant Manager opportunities companywide.
• Opportunity to apply for the Dog Training Academy, including a scholarship to become a certified Dog Trainer (Canine Behavior Specialist).
• Opportunity to apply for the Grooming Academy, including a scholarship to become a certified Professional Pet Groomer.
• Complimentary Pet Day Camp for employees’ dogs.
• 30 days of complimentary pet boarding (non-holidays).
• On-demand pay through DailyPay.
• Discounted veterinary care and grooming services, depending on location.
• Dog and cat adoption assistance.
• Fitness reimbursement.
• Paid time off for full-time and part-time employees.
• 401(k) Savings Plan with company match.
• Health, dental, and vision insurance for full-time employees.
• Employee Assistance Program with an added mental health benefit, available to all employees.
• Starting rate of $16.50 per hour, with a $0.50 increase six months after hire and an additional $0.50 increase on the annual anniversary date.