House Supervisor - RN

Shorewood Behavioral Health•Madison, WI

About The Position

Shorewood Behavioral Health Hospital is a new 120-bed behavioral health hospital in Madison, Wisconsin, providing inpatient and outpatient psychiatric services for adolescents, adults, and seniors with mental health and substance use challenges. Its services will include Partial Hospitalization Programs (PHP), Intensive Outpatient Programs (IOP), and Electroconvulsive Therapy (ECT), with plans for additional specialized treatment services. The House Supervisor is responsible for day-to-day oversight of facility nursing operations and ensuring staffing is adequate to provide care. When scheduled, this role oversees behavioral health and nursing services with a positive, empathetic, and professional approach. The supervisor collaborates with interdisciplinary teams, departments, and administration to address patients’ physical, biopsychosocial, age-related, developmental, and cultural needs, and works to resolve customer complaints. The role provides leadership to support compliance with applicable regulations and nursing practice standards, with patient safety as a priority.

Requirements

Current registered nursing license in the state where the facility is located.
At least 1 year of RN experience in any setting.
Current certification or license to practice within the state where the facility is located.
CPR and de-escalation/restraint certification; training is available upon hire and offered by the facility.

Nice To Haves

BSN from an accredited school of nursing preferred.
More than 1 year of RN experience strongly preferred.
One year of experience in psychiatric or recovery programs preferred.
Experience as a charge RN or in another leadership position strongly preferred.
First aid may be required depending on the state or facility.

Responsibilities

Anticipate and manage changes in census and acuity, allocating nursing resources according to patient acuity and care needs.
Model customer service expectations and demonstrate urgency regarding patient safety.
Enforce and interpret policies for patient and resident care.
Ensure appropriate staffing on each unit, including staff ratios, coverage for call-offs and vacation time, and staffing based on patient care needs.
Ensure chart checks, seclusion and restraint logs, nursing assessments, medication administration records, and report sheets are accurate and current.
Complete rounds at the beginning of shifts and perform random audits.
Support nursing leaders in orienting staff and ensuring they are competent to perform required duties; coach staff as needed.
Provide mentoring and training as needed.
Assist nursing leadership in ensuring facility compliance with professional, regulatory, and governmental standards.
Monitor and evaluate patient care processes and outcomes to support competent, compassionate, and safe care.
Coordinate patient care, including physician orders and diagnostic information, and ensure consultations are ordered.
Document medical and behavioral health information and nursing care.
Administer medications and maintain records according to company policies and procedures.
Assist with developing and updating individualized plans of care with measurable goals, objectives, and interventions.
Prioritize tasks and delegate staff to ensure quality patient care.
Lead admissions and discharges during the shift, inform physicians of changes in patient conditions, and adjust staffing accordingly.
Use the administrator-on-call for situations requiring additional attention.
Provide direct care as needed.
Perform other functions and tasks as assigned.