Front of House Supervisor
About The Position
Bagelmania is seeking a professional, high-energy Front of House Supervisor for its high-volume restaurant in Las Vegas. The supervisor will lead the front-of-house team and oversee front-of-house functions to support smooth operations, consistent guest service, and high operational standards. The position works closely with the General Manager, Kitchen Manager, and other members of the leadership team. It is described as a career development opportunity for a food service professional. The role includes supervising service and staff, supporting restaurant operations, and maintaining a fun, positive atmosphere for employees and guests. The position can expect to work a minimum of 50 hours per week and must be available nights, weekends, and holidays.
Requirements
- At least two years of supervisory experience in a full-service restaurant.
- Ability to work nights, weekends, and holidays.
- Demonstrated sense of urgency and ability to prioritize and delegate tasks.
- Must have or be able to maintain a Food Handler’s Card, Alcohol Awareness Card, and Non-Gaming Sheriff’s Card.
- Must have or be able to maintain a ServSafe Manager Certificate.
- Professionalism and effective communication skills.
- Attentiveness and ability to respond tactfully to customer needs.
Responsibilities
- Supervise the front-of-house team and ensure compliance with restaurant policies, procedures, and standards.
- Assist with restaurant operations, including scheduling, hiring, training, guest service, cleanliness, payroll, and complaint resolution.
- Supervise and coordinate efficient, courteous food and beverage service; ensure plating follows specifications and help expedite food orders.
- Uphold cash-handling procedures.
- Lead employees with a positive attitude and foster a fun, positive atmosphere for employees and guests.
- Maintain health-code and sanitation standards throughout the restaurant.
- Support business operations as needed, including catering orders, to-go orders, private events, and related projects.
- Model professional behavior for employees.
- Coach and educate employees, offer opportunities to build experience and skills, provide initial training and performance feedback, and motivate and counsel employees.
Benefits
- Medical, dental, and vision insurance
- Life, accident, critical illness, and short-term disability insurance
- Employee Assistance Program
- Employee discounts
- Paid Time Off
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
