Senior Hospice Patient Care RN Manager
Heartland Hospice • Flint, MI7d
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Senior Hospice Patient Care RN Manager
Heartland Hospice•Flint, MI
About The Position
The Senior Hospice Patient Care RN Manager leads hospice patient care operations to maintain a high-performing program and ensure quality and regulatory compliance. Reporting directly to the Executive Director or Administrator, this role supervises, teaches, evaluates, and develops nursing and clinical associates. It manages clinical and administrative workflows, coordinates Interdisciplinary Group (IDG) meetings, oversees scheduling and completion of patient visits, responds to referrals and clinical inquiries, and serves as a liaison among clinical teams, leadership, and external providers. The manager ensures adherence to hospice regulations and may provide skilled nursing care, including on-call responsibilities. Heartland Hospice, part of Gentiva, provides hospice care in patients’ homes and is part of a national organization with nearly 600 locations and clinicians across 38 states. The position is identified as safety-sensitive. Employees must meet minimum requirements to qualify for benefits and, where applicable, state-specific requirements.
Requirements
- Current Registered Nurse (RN) license in the state of employment.
- Graduation from an accredited nursing program; an associate degree is accepted with relevant experience.
- Minimum 3 years of direct patient care experience.
- Knowledge of hospice principles, regulatory compliance, and managed care.
- Strong communication, collaboration, and organizational skills.
- Proficiency with Electronic Medical Records (EMR), Microsoft Office, and healthcare software.
- Valid driver’s license and automobile insurance.
- CPR certification.
Nice To Haves
- Bachelor’s degree in Nursing.
- 2+ years of hospice or home care experience.
- Leadership experience in clinical supervision or program management.
- Certified Hospice and Palliative Nurse (CHPN) certification.
Responsibilities
- Lead and support hospice patient care operations to ensure quality and compliance.
- Supervise, teach, evaluate, and develop nursing and clinical associates.
- Manage clinical and administrative workflows, including referrals, DME pickups, Medicare eligibility, insurance verification, and patient benefit tracking.
- Coordinate and facilitate IDG meetings to review patient care plans and update clinical documentation.
- Oversee scheduling, visit assignments, and timely completion of patient visits.
- Respond compassionately and professionally to referrals and clinical inquiries.
- Serve as a liaison between clinical teams, leadership, and external providers.
- Ensure adherence to hospice industry regulations, including Medicare, Medicaid, JCAHO, and ACHC.
- Provide skilled nursing care as needed, including on-call responsibilities.
Benefits
- Competitive pay.
- 401(k) with company match.
- Career advancement opportunities.
- National and local recognition programs.
- Teammate Assistance Fund.
- Medical, dental, and vision insurance for full-time associates.
- Mileage reimbursement or fleet vehicle program for full-time associates.
- Generous paid time off and 7 paid holidays for full-time associates.
- Wellness programs, including telemedicine, diabetes management, and joint and spine concierge care, for full-time associates.
- Education support and tuition assistance (ASN to BSN, BSN to MSN) for full-time associates.
- Free continuing education units (CEUs) for full-time associates.
- Company-paid life and long-term disability insurance for full-time associates.
- Voluntary benefits, including pet, critical illness, accident, and long-term care coverage, for full-time associates.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
Associate degree
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