Senior Hospice Patient Care RN Manager

Heartland Hospice • Brunswick, GA

8d

About The Position

The Senior Hospice Patient Care RN Manager leads hospice patient care operations, supervises clinical associates, and manages clinical and administrative workflows to support a high-performing hospice program. Reporting directly to the Executive Director or Administrator, the manager ensures quality of care and compliance with company policies and applicable regulatory standards.

The role includes coordinating interdisciplinary care planning, overseeing schedules and patient visits, responding to referrals and clinical inquiries, and serving as a liaison among clinical teams, leadership, and external providers. The manager may also provide skilled nursing care as needed, including on-call responsibilities.

Requirements

• Current Registered Nurse (RN) license in the state of employment.
• Graduate of an accredited nursing program; an associate degree is accepted with relevant experience.
• Minimum 3 years of direct patient care experience.
• Knowledge of hospice principles, regulatory compliance, and managed care.
• Strong communication, collaboration, and organizational skills.
• Proficiency with Electronic Medical Records (EMR), Microsoft Office, and healthcare software.
• Valid driver’s license and automobile insurance.
• CPR certification.

Nice To Haves

• Bachelor’s degree in Nursing.
• 2+ years of hospice or home care experience.
• Leadership experience in clinical supervision or program management.
• Certified Hospice and Palliative Nurse (CHPN) certification.

Responsibilities

• Lead and support hospice patient care operations to ensure quality and compliance.
• Supervise, teach, evaluate, and develop nursing and clinical associates.
• Manage clinical and administrative workflows, including referrals, DME pickups, Medicare eligibility, insurance verification, and patient benefit tracking.
• Coordinate and facilitate Interdisciplinary Group (IDG) meetings to review patient care plans and update clinical documentation.
• Oversee scheduling, visit assignments, and timely completion of patient visits.
• Respond compassionately and professionally to referrals and clinical inquiries.
• Serve as a liaison between clinical teams, leadership, and external providers.
• Ensure adherence to hospice industry regulations, including Medicare, Medicaid, JCAHO, and ACHC.
• Provide skilled nursing care as needed, including on-call responsibilities.

Benefits

• Competitive pay.
• 401(k) with company match.
• Career advancement opportunities.
• National and local recognition programs.
• Teammate Assistance Fund.
• Medical, dental, and vision insurance for full-time associates.
• Mileage reimbursement or fleet vehicle program for full-time associates.
• Generous paid time off and 7 paid holidays for full-time associates.
• Wellness programs, including telemedicine, diabetes management, and Joint & Spine Concierge Care, for full-time associates.
• Education support and tuition assistance (ASN to BSN, BSN to MSN) for full-time associates.
• Free continuing education units (CEUs) for full-time associates.
• Company-paid life and long-term disability insurance for full-time associates.
• Voluntary benefits, including pet, critical illness, accident, and long-term care coverage.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree