Senior Hospice Patient Care RN Manager

Heartland Hospice • Brunswick, GA

7d

About The Position

Heartland Hospice is seeking a Senior Patient Care RN Manager to lead hospice patient care operations and support a high-performing hospice program. Reporting directly to the Executive Director or Administrator, this position manages patient care activities, supervises clinical staff, and ensures compliance with company policies and regulatory standards. The manager may provide skilled nursing care as needed, including on-call responsibilities.

The role includes managing clinical and administrative workflows; coordinating interdisciplinary care planning; overseeing scheduling and visit completion; responding to referrals and clinical inquiries; and serving as a liaison among clinical teams, leadership, and external providers. The position is safety-sensitive. Heartland Hospice is part of Gentiva, a national provider of hospice, palliative care, home health care, and advanced illness management, with nearly 600 locations across 38 states.

Requirements

• Current Registered Nurse (RN) license in the state of employment.
• Graduate of an accredited nursing program; an associate degree is accepted with relevant experience.
• Minimum of 3 years of direct patient care experience.
• Knowledge of hospice principles, regulatory compliance, and managed care.
• Strong communication, collaboration, and organizational skills.
• Proficiency with Electronic Medical Records (EMR), Microsoft Office, and healthcare software.
• Valid driver’s license and automobile insurance.
• Ability to provide skilled nursing care as needed, including on-call responsibilities.
• CPR certification.

Nice To Haves

• Bachelor’s degree in Nursing.
• 2 or more years of hospice or home care experience.
• Leadership experience in clinical supervision or program management.
• Certified Hospice and Palliative Nurse (CHPN) certification.

Responsibilities

• Lead and support hospice patient care operations to ensure quality and compliance.
• Supervise, teach, evaluate, and develop nursing and clinical associates.
• Manage clinical and administrative workflows, including referrals, DME pickups, Medicare eligibility, insurance verification, and patient benefit tracking.
• Coordinate and facilitate Interdisciplinary Group (IDG) meetings to review patient care plans and update clinical documentation.
• Oversee scheduling, visit assignments, and timely completion of patient visits.
• Respond compassionately and professionally to referrals and clinical inquiries.
• Serve as a liaison between clinical teams, leadership, and external providers.
• Ensure adherence to hospice industry regulations, including Medicare, Medicaid, JCAHO, and ACHC standards.
• Provide skilled nursing care as needed, including on-call responsibilities.

Benefits

• Competitive pay.
• 401(k) with company match.
• Career advancement opportunities.
• National and local recognition programs.
• Teammate Assistance Fund.
• Medical, dental, and vision insurance for full-time associates.
• Mileage reimbursement or fleet vehicle program for full-time associates.
• Generous paid time off and 7 paid holidays for full-time associates.
• Wellness programs, including telemedicine, diabetes management, and joint and spine concierge care, for full-time associates.
• Education support and tuition assistance for ASN-to-BSN and BSN-to-MSN programs for full-time associates.
• Free continuing education units (CEUs) for full-time associates.
• Company-paid life and long-term disability insurance for full-time associates.
• Voluntary benefits, including pet, critical illness, accident, and long-term care coverage, for full-time associates.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree