Classroom Systems Support Technician
Northwest Nazarene University Inc • Nampa, ID4d • Onsite
Help Desk Support Jobs
891 jobs found — updated daily
Help Desk Support Tier II
Lucayan Technology Solutions LLC • Tampa, FL4d • OnsiteIT Help Desk Support
TCP Software • Plano, TX4d • OnsiteDedicated End User Device Lead/ Help Desk Manager
Enhanced Veterans Solutions • Colorado Springs, CO4d • OnsiteSystems Administrator
LT APPAREL • Browns Summit, NC4d • OnsiteSystems Analyst
BLUESTONE FEDERAL CREDIT UNION • Sioux Falls, SD4d • OnsiteEnd User Device (EUD) Technician/ Help Desk Specialist
Enhanced Veterans Solutions • Colorado Springs, CO4d • OnsiteSenior Technology Specialist
Prenuvo • Remote, British Columbia, BC4dHelp Desk Specialist
Great Plains Tribal Leaders Health Board Inc • Rapid City, SD4dSr. Analyst, Programming - Cloud BI
United Rentals • Bridgeport, CT4d • HybridLRA Support – Account Provisioning/SIPR (Field Technician IV)
Enhanced Veterans Solutions • Colorado Springs, CO4d • OnsiteIT MSP Intern
Zazz It Solutions • Nashville, TN4d • OnsiteField Representative I, Services Onsite Technician
Ricoh Americas Holdings • Lexington, KY4d • OnsiteD365 Functional Consultant
On • Portland, OR4d • OnsiteCustomer Success Support Specialist
Otonomee • Durham, NC4d • RemoteIT Support Specialist
The Employer • Loveland, CO5d • HybridSite Support and Training Lead - FSR
SAIC • Beale AFB, CA5d • OnsiteAdministrative Manager
Chesterfield County • Chesterfield, VA5d • OnsiteLegal Document Specialist
RR Donnelley • Phoenix, AZ5d • OnsiteDealer Support Team Agent
Daimler Truck North America • Portland, OR5d • Hybrid
Classroom Systems Support Technician
Northwest Nazarene University Inc•Nampa, ID
•Onsite
About The Position
Reporting to the Information Technology Operations Manager, the Classroom Systems Support Technician will have responsibilities in multiple areas of IT, including Video Conferencing support, ITS Project/Policy Management, Level II/III Help Desk support, and Classroom Technology support. This position may be scheduled to work varied hours (and occasional weekends, as needed). This is a full-time, non-exempt position.
Requirements
- Two (2) years of Experience in technical support
- Sufficient skills, knowledge and training to perform the essential functions of this position
- Ability to learn the use of video conferencing equipment and methods of connection
- Ability to travel as needed
- Ability to perform basic troubleshooting of technical problems with the equipment and IP connections
- Short notice availability for non-regular hours
- Ability to lift up to 50 pounds and move heavy, bulky furniture, bending, lifting overhead
- Basic network understanding
- Ability to work independently and within the team
- Strong interpersonal skills (via phone) to assist video conference participants in using the equipment successfully
- Must be dependable, with proven record of punctuality and consistent attendance
- Ability to view a computer screen for extended periods
- Ability to sit for extended periods of time
Nice To Haves
- Thorough knowledge of video conferencing equipment and methods of connection
- Knowledge of web conferencing
Responsibilities
- Coordinates video conferences, including maintaining and sharing schedules, testing and set-up/tear-down of equipment.
- Ensures successful data connections and operation of equipment.
- Provides Second Tier Support for all Audio/Video (Distance Education) Technicians.
- Provides Audio/Video services to multiple sites.
- Performs troubleshooting and routine maintenance of AV equipment and computers.
- Manages classroom teleconference technology.
- Teaches staff, faculty, and TA's how to best utilize video conferencing equipment and software.
- Manages and administrates the NNU’s Distance Education Program for teleconference classes.
- Serves as Help Desk Level II/III support.
- Performs other duties as assigned.
Benefits
- health, vision and dental insurance for employee and family
- life and disability insurance
- flexible & health spending plan
- tuition benefits
- annual & sick leave
- opportunities for professional development
- retirement program
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Job Search Resources
Build a Resume for Help Desk Support
The resume builder that gets results.
- Get clear feedback so you look as qualified as you are
- Align your resume with the job to get further in the process, faster
- Take the guesswork out of resume writing
