Health Unit Coordinator Jobs

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Health Unit Coordinator Pediatrics

Banner Health
•Onsite

About The Position

The Health Unit Coordinator provides administrative support and customer service for an assigned patient care area to promote organized, efficient delivery of patient care. The role facilitates communication among physicians, nurses, and patients; calls in consults; and serves as a liaison with internal departments and external contacts. The coordinator performs receptionist and clerical duties, supports information flow, processes admissions and discharges, maintains patient records, coordinates appointments for procedures and treatments, monitors supplies, and tracks electronic equipment. The position works under local supervision and is responsible for an assigned unit in a fast-paced, sometimes stressful environment with a strong focus on customer service. Customers include patients, families, physicians, unit staff, case managers, patient service staff, medical records staff, and external contacts.

Requirements

  • High school diploma, GED, or equivalent working knowledge.
  • Skills and abilities typically attained with one year of medical clerical experience, preferably in a hospital or physician office, or prior customer service experience.
  • Excellent organizational skills.
  • Effective human relations and communication skills.
  • Working knowledge of medical terminology.
  • Computer literacy, knowledge of commonly used office software, and keyboarding skills.

Nice To Haves

  • Successful completion of an approved unit secretary program.
  • BLS certification.
  • Additional related education and/or experience.

Responsibilities

  • Perform receptionist and clerical duties to support operating efficiency and communication throughout the department; help resolve customer problems or refer them to the appropriate person.
  • Process patient admissions, record bed assignments, prepare face sheets, print patient labels, and request outside records from other facilities and physician offices.
  • Maintain complete patient records, including admission, transfer, discharge, progress notes, and consent information; ensure reports and forms are scanned or filed and charting forms are labeled and accessible.
  • Maintain supplies of frequently used patient education materials; may perform quality control or validations.
  • Enter pending discharges into the system, coordinate appointments for procedures and treatments needed before discharge, and process patient discharges.
  • Maintain office, dietary, and medical supply levels; complete requisitions and reconcile delivered orders.
  • Monitor electronic equipment, including patient ID scanners and laptop computers, and ensure equipment is accounted for and working.

Benefits

  • Self-scheduling tool
  • $1 per hour weekend shift differential
  • 18% night shift differential
  • Health and financial security benefit options

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