Huc II

Covenant Health•Knoxville, TN

5d•Onsite

About The Position

The Health Unit Coordinator II provides clerical and secretarial services to a nursing unit. The position supports patient admissions, transfers, discharges, and other unit operations; communicates and documents messages; coordinates orders, consultations, appointments, tests, and diagnostic procedures; and maintains patient charts, forms, supplies, and equipment. The role follows infection-control, safety, and other established policies and procedures, completes annual education, and participates in quality-improvement activities. The HUC II may serve as a preceptor to HUC I staff. Depending on the unit, duties may also include patient-flow and discharge-disposition tasks or cardiac telemetry support.

Requirements

At the time of hire, be a CNA, MA, or EMT; alternatively, be a HUC I, PCA, CNA, MA, or EMT with six or more months of experience at a Covenant Health facility and complete Covenant Health’s Patient Care Assistant training protocol.
For HUC II roles in cardiac areas, complete Apex modules 1–6 and/or a telemetry class before hire or placement in the HUC II role.
External new hires must hold CNA, MA, or EMT certification.
For candidates who are not CNAs, demonstrate competency as a Patient Care Assistant by completing the Patient Care Assistant training class within Covenant.
A HUC I candidate must have six or more months of full-time work in a HUC I role.
Minimum education is not specified; a combination of formal education and/or prior work experience must demonstrate the knowledge, skill, and ability needed for the job, typically equivalent to a high school diploma or GED.

Nice To Haves

A high school diploma or GED is preferred.

Responsibilities

Perform clerical duties related to patient admission, discharge, transfer, and death.
Bring STAT orders to the attention of licensed nursing personnel.
Accurately and promptly transcribe physician orders and notify consultation services as ordered.
Requisition supplies, equipment, and maintenance or repair services; prepare related forms.
Maintain unit stock and equipment inventories at appropriate levels.
Answer telephones and intercoms and relay and document messages.
Help ensure timely follow-up to patient requests.
Assist physicians in obtaining reports from laboratory, radiology, and other departments.
Schedule patient tests, diagnostic procedures, and physician appointments as requested.
Organize patient charts in the proper sequence; label and replenish necessary forms.
Follow infection-control policies, including standard and transmission-based precautions, OSHA standards, safety measures, and proper body mechanics.
Act as a preceptor to HUC I staff.
Obtain patient records from other facilities.
Manage patient flow using a flowboard, if applicable.
Ensure appropriate discharge disposition is recorded in electronic medical records.
Follow policies, procedures, and safety standards; complete required annual education assignments.
Work toward goals and objectives and participate in quality-improvement initiatives as requested.
Perform other duties as assigned.
In cardiac areas, assign and distribute cardiac telemetry equipment to designated hospital staff and retrieve it from nursing units as directed.
In cardiac areas, admit and discharge patients from the telemetry monitoring service.
In cardiac areas, maintain cardiac equipment in a state of readiness in coordination with Bio Medical Engineering staff.
In cardiac areas, identify life-threatening cardiac rhythms and institute proper emergency procedures.