HUC II

Covenant Health•Knoxville, TN

About The Position

The HUC II provides clerical and secretarial services to a nursing unit, supporting patient care and unit operations. Duties include coordinating patient admissions, discharges, transfers, and records; communicating orders and messages; arranging supplies, equipment, appointments, and procedures; and maintaining patient charts and unit resources. The role also follows infection-control, safety, and organizational policies, completes annual education, and participates in quality-improvement initiatives. HUC II employees may precept HUC I staff. Candidates who are not CNAs must demonstrate Patient Care Assistant competency by completing Covenant’s training class and must have at least six months of full-time experience in a HUC I role. For HUC II roles in cardiac areas, duties additionally include managing cardiac telemetry equipment and service admissions and discharges, maintaining equipment readiness with Biomedical Engineering, and recognizing life-threatening cardiac rhythms and initiating appropriate emergency procedures.

Requirements

At hire, must be a CNA, MA, or EMT; alternatively, must be a HUC I, PCA, CNA, MA, or EMT with at least six months of experience at a Covenant Health facility and complete Covenant Health’s Patient Care Assistant training protocol.
External new hires must hold CNA, MA, or EMT certification.
For HUC II roles in cardiac areas, must have completed Apex modules 1–6 and/or a telemetry class before hire or placement in the HUC II role.
A HUC who is not a CNA must demonstrate Patient Care Assistant competency by completing Covenant’s Patient Care Assistant training class and have at least six months of full-time experience in a HUC I role.
Education: no specific minimum is stated; qualifying formal education and/or prior work experience must demonstrate the knowledge, skills, and ability needed for the job. This is typically equivalent to a high school diploma or GED.

Nice To Haves

A high school diploma or GED; preference may be given to candidates with either.

Responsibilities

Perform clerical duties related to patient admission, discharge, transfer, and death procedures.
Bring STAT orders to the attention of licensed nursing personnel.
Accurately and promptly transcribe physicians’ orders and notify consultants as ordered.
Requisition supplies, equipment, and maintenance or repair services; prepare related forms and maintain appropriate inventories.
Answer telephones and intercoms, relay and document messages, and help ensure timely follow-up to patient requests.
Assist physicians in obtaining reports from laboratory, radiology, and other departments.
Schedule patient tests, diagnostic procedures, and physician appointments as requested.
Organize patient charts and label and replenish necessary forms.
Follow infection-control policies, including standard and transmission-based precautions, OSHA standards, safety measures, and proper body mechanics.
Act as a preceptor to HUC I staff.
Obtain patient records from other facilities.
Manage patient flow using the flowboard, if applicable.
Ensure the appropriate discharge disposition is recorded in the electronic medical record.
Follow policies, procedures, and safety standards; complete annual education assignments; work toward goals and objectives; and participate in quality-improvement initiatives as requested.
Perform other duties as assigned.
In cardiac areas, assign and distribute cardiac telemetry equipment to designated hospital staff and retrieve it from nursing units as directed.
In cardiac areas, admit and discharge patients from the telemetry monitoring service.
In cardiac areas, maintain cardiac equipment readiness in coordination with Biomedical Engineering staff.
In cardiac areas, identify life-threatening cardiac rhythms and institute proper emergency procedures.