Health Program Manager Jobs

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About The Position

The San Bernardino County Department of Behavioral Health is hiring a Behavioral Health Senior Program Manager for its Youth Collaborative and Justice Involved Services (YCJIS) division. YCJIS implements and manages Specialty Mental Health Services for system-involved children and youth through Juvenile Justice Programs (JJP) and Children and Youth Collaborative Services (CYCS). The two Senior Program Managers support management across the division, although each has a primary focus. The current opening oversees CYCS activities and coordinates services with Children and Family Services (CFS) while implementing state mandates. The position reports directly to a Department of Behavioral Health Deputy Director and assists in oversight of YCJIS programs. CYCS includes twelve contracted clinical programs delivered through 72 Community Based Organizations at 186 clinical sites, as well as six internal units with approximately 80 staff, including three managers and five clinic supervisors. The position also works closely with the department Executive Team, providing input and assisting with implementation of department policies and procedures. The Department of Behavioral Health provides mental health and substance use disorder prevention and treatment services, along with outreach, engagement, prevention, and early intervention services. The department has more than 1,500 positions and an approximate annual budget of $800 million. Appointment is contingent on passing a pre-employment background investigation, which includes fingerprinting, credit check, and/or medical examination that may include drug and/or TB testing. Applicants must be U.S. citizens or permanent U.S. residents. The County cannot consider candidates who require visa sponsorship at application or in the future.

Requirements

  • Completed master's degree or higher from an accredited institution in behavioral science/behavioral health, social work, counseling, psychology, public health administration, business/public administration, hospital/healthcare administration, or a closely related field.
  • California state licensure as a Licensed Clinical Social Worker, Licensed Marriage and Family Therapist, Licensed Clinical Psychologist, or Licensed Professional Clinical Counselor.
  • Two years of full-time management experience in behavioral health, including management of multidisciplinary teams.
  • At least one year of full-time second-level supervisory experience, managing through subordinate supervisors and/or managers, in personnel administration, operations, budget/fiscal administration, contract development, procurement, and/or data analysis and management in complex systems of care, including policy implications.
  • Degrees or coursework must be from an institution accredited by an accrediting association recognized by the U.S. Department of Education; foreign degrees or coursework must include a credential evaluation showing equivalency.
  • Applicants must be U.S. citizens or permanent U.S. residents and must pass the required pre-employment process.

Nice To Haves

  • Exceptional verbal and written communication skills for interacting with staff, executive leadership, and community partners.
  • Ability to collaborate across departments to achieve common goals.
  • Strong analytical skills to assess clinical performance data and implement changes.
  • Expertise in data management principles.
  • Proven ability to lead and manage diverse teams.
  • Knowledge of management and organizational theory, including planning, organizational design, business finance, business development, project management, and organizational effectiveness.
  • Knowledge of supervision, discipline, leadership, mentoring, and training practices.
  • Knowledge of applicable federal, state, and local laws, rules, and regulations related to behavioral health services for justice-involved youth in and out of custody.
  • Knowledge of socioeconomic, environmental, and cultural factors affecting behavioral health and human behavior.
  • Knowledge of funding sources related to mental health, substance use, and social services.
  • Knowledge of continuous quality improvement practices.
  • Knowledge of conflict management and negotiation methods and techniques.
  • Ability to plan, coordinate, assign, and review subordinate staff work.
  • Ability to work independently, prioritize work, coordinate activities, and meet critical deadlines.
  • Ability to oversee and contribute to effective data use, producing aggregate and actionable information for executive leadership and direct care staff.
  • Ability to review, analyze, interpret, and summarize data and other information.
  • Ability to investigate and resolve disciplinary issues.
  • Ability to develop and maintain cooperative working relationships.
  • Ability to identify complex problems, evaluate options, and implement solutions.
  • Ability to communicate clearly and concisely, verbally and in writing.
  • Ability to exercise discretion, objectivity, and empathy and remain composed in sensitive or emotional situations involving vulnerable populations.
  • Ability to maintain confidentiality of highly sensitive information.
  • Ability to monitor and interpret budgets and other financial documents.

Responsibilities

  • Oversee daily administrative and clinical operations and ensure compliance with federal, state, county, department, and other applicable regulatory standards, including National Commission on Correctional Health Care requirements.
  • Ensure Department of Health Care Services contract requirements are met.
  • Oversee two Mental Health Program Manager II positions, one Mental Health Program Manager I position, and their corresponding teams.
  • Oversee and review processes from agencies, including the Department of Health Care Services.
  • Develop and implement strategic plans and projects in collaboration with partner agencies.
  • Manage staff performance and provide guidance, training, and support to clinical and administrative personnel within the division.
  • Collaborate with Children and Family Services regarding implementation, monitoring, and modification of jointly implemented programs.
  • Fill in for the Deputy Director at high-level meetings and make decisions based on sound judgment and best practices.
  • Use state-level information to anticipate departmental needs proactively.
  • Plan and lead department initiatives while seeking creative approaches and optimizing efficiency.
  • Serve as a subject matter expert regarding mandates and initiatives related to system-involved children and youth.

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