Psychology Program Manager (BHIP/Outpatient Programs)

Veterans Health Administration • Hampton, VA

4d • Onsite

About The Position

The Psychology Program Manager provides administrative oversight of multiple Behavioral Health Interdisciplinary Program (BHIP) teams at VAMC Hampton and supervises approximately 15 FTEE, including psychologists and psychology technicians. The role is jointly responsible with the Senior BHIP Program Manager for ensuring BHIP programs meet applicable practice requirements and standards, and is accountable for professional, management, and administrative aspects of outpatient mental health services for veterans. The programs and services supervised are complex and broad in scope and operate across multiple sites.

The position also independently provides psychological services across levels of complexity, including diagnostic evaluations, psychological testing and assessment, and individual, marital, and group psychotherapy. It provides education and support to patients, families, and staff, and serves patients from young adult through geriatric age groups in inpatient and outpatient settings. The manager consults with psychologists, other disciplines, operating officials, and community resources, and supervises psychology trainees, interns, or residents.

The role is responsible for program monitoring and outcome measurement using data-driven quality assurance processes. The work schedule is 8:00 a.m. to 4:30 p.m., Monday through Friday. Telework and virtual work are not available. This is a permanent federal position; recruitment, relocation, and permanent change-of-station incentives are not authorized. The position is eligible for the Education Debt Reduction Program, subject to individual eligibility and program approval. The full performance level is GS-14.

Requirements

• At least three years of experience as a professional psychologist, including at least one year equivalent to the GS-13 grade level.
• Full, current, and unrestricted doctoral-level license to practice psychology in a U.S. state, territory, commonwealth, or the District of Columbia, subject to the stated temporary graduate psychologist exception.
• Doctoral degree in psychology meeting the stated accreditation, specialty, or alternative education criteria.
• Successful completion of a professional psychology internship meeting the stated accreditation or approved alternative criteria, subject to the listed exceptions.
• Proficiency in written and spoken English.
• Ability to organize work, set priorities, delegate tasks, and meet multiple deadlines.
• Knowledge of and ability to use evidence-based practices and clinical practice guidelines appropriately, and guide staff in their use.
• Ability to deal effectively with individuals or groups.
• Skill in managing and directing others’ work to accomplish program goals and objectives.
• Ability to translate management goals and objectives into coordinated and controlled work operations.
• Ability to establish and monitor production and performance priorities and standards.
• Ability to analyze organizational and operational problems and develop and implement solutions that result in sound program operations.
• U.S. citizenship is required, subject to the stated exception for non-citizens when qualified citizens cannot be recruited under VA policy.
• Must meet applicable pre-employment requirements, including background/security investigation, drug testing if selected for a testing-designated position, required identification and onboarding, and seasonal influenza vaccination.

Responsibilities

• Provide administrative oversight of multiple BHIP teams at VAMC Hampton and supervise approximately 15 FTEE, including psychologists and psychology technicians.
• Ensure, with the Senior BHIP Program Manager, that BHIP programs meet applicable practice requirements and standards.
• Manage the professional, administrative, and operational aspects of BHIP outpatient mental health services across multiple sites.
• Coordinate day-to-day program activities, establish and adhere to governing policies, monitor program outcomes using data-driven processes, and implement action plans based on analysis.
• Evaluate staffing needs and personnel assignments; update position descriptions and functional statements; coordinate credentialing, privileging, and competency evaluations; complete performance appraisals; and provide professional and administrative supervision.
• Independently provide psychological services at all levels of complexity and consult with peers and supervisors as appropriate.
• Conduct diagnostic evaluations using clinical interviews, objective and/or projective testing, intellectual assessment, organicity screening, and behavioral observation; integrate findings with other patient data and prepare comprehensive psychological evaluations.
• Plan and conduct individual, marital, and/or group psychotherapy for complex cases.
• Provide education to patients, their families, and medical center staff, and provide assessment, therapy, education, and support to patients from young adult through geriatric ages in inpatient and outpatient settings.
• Serve as a consultant, adviser, and resource to psychologists, staff in other disciplines, operating officials, and community resources involved in patient care.
• Plan, guide, instruct, evaluate, and supervise psychology trainees, interns, or residents.
• Oversee implementation of program monitors and outcome measurements within the MH&BS Service Line using a data-driven quality assurance process.

Benefits

• Education Debt Reduction Program (EDRP), subject to individual eligibility and program approval; awards may be up to $200,000 for an eligibility period of one to five years.
• Competitive salary and regular salary increases; a higher step rate may be considered for higher or unique qualifications or VA special needs.
• 37–50 days of annual paid time off per year, consisting of 13–26 days of annual leave, 13 days of sick leave, and 11 paid federal holidays.
• After 12 months of employment, up to 12 weeks of paid parental leave for birth, adoption, or foster care placement of a child.
• Eligible full-time employees with total family income below $144,000 may qualify, after 60 days of employment, for a child care subsidy of up to 25% of eligible costs, subject to a monthly maximum of $416.66.
• Traditional federal pension with five-year vesting and federal 401(k) with up to 5% in VA contributions.
• Federal health, vision, dental, term life, and long-term care insurance; many federal insurance programs may be carried into retirement.
• Selected applicants may qualify for credit toward annual leave accrual based on prior work or military service, subject to approval.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Ph.D. or professional degree