Psychology Program Manager

Veterans Health Administration • Toledo, OH

10h • Hybrid

About The Position

The Psychology Program Manager oversees the Behavioral Health Interprofessional Program Team at a Toledo Community Based Outpatient Clinic. The role includes broad responsibility for managing clinical, training, and administrative activities and supervising program staff, including Title 5, Title 38, and/or Hybrid Title 38 personnel. The manager provides clinical supervision, guidance, and consultation to staff and trainees as appropriate, and oversees program procedures, resources, and data-driven quality assurance. The position includes continuous evaluation of outcomes and improvement initiatives for substance use disorder treatment, oversight of treatment protocol development, and responsibility for psychological services delivered by program staff and trainees. The manager also consults with other professionals about psychological services, implements directives, and completes assigned action items. Teaching may include lectures, workshops, seminars, and consultation. Research activities may include presenting outcomes at scientific or professional meetings, contributing to manuscripts using VA data, and assisting trainees with research relevant to Veteran care. Clinical duties include assessment, diagnosis, and evidence-based treatment of mental disorders, substance use disorders, behavioral concerns, physical health and psychosocial problems, and psychiatric comorbidities, within the clinician’s competence and privileges. The position requires timely clinical documentation and may involve periodic travel to VA Ann Arbor Healthcare System sites. The work is largely office-based and sedentary, with electronic clinical charting. The schedule is 8:00 a.m. to 4:30 p.m., Monday through Friday. Telework is available; this is not a virtual position.

Requirements

• Doctoral degree in psychology from an APA-, PCSAS-, or CPA-accredited program in a specialty consistent with the assignment; qualifying alternative doctoral education pathways are described in the announcement.
• Completion of a qualifying professional psychology internship, with specified alternatives for certain applicants.
• Full, current, and unrestricted doctoral-level psychology license in a U.S. state, territory, commonwealth, or the District of Columbia; a temporary graduate psychologist appointment may be available to otherwise eligible non-licensed applicants under stated conditions.
• Proficiency in spoken and written English.
• At least three years of professional psychologist experience, including at least one year equivalent to GS-13.
• Ability to organize work, set priorities, delegate tasks, and meet multiple deadlines.
• Knowledge of and ability to use evidence-based practices and clinical practice guidelines, and to guide staff in using them.
• Ability to work effectively with individuals or groups representing divergent backgrounds, interests, and points of view.
• Skill in managing and directing others’ work to accomplish program goals and objectives.
• Ability to translate management goals and objectives into coordinated and controlled work operations.
• Ability to establish and monitor production and performance priorities and standards.
• Ability to analyze organizational and operational problems and develop and implement solutions.
• U.S. citizenship, subject to the stated VA exception for non-citizens when qualified citizens cannot be recruited.
• Must pass applicable pre-employment screening, including background/security investigation, physical examination, and drug testing when designated; must complete onboarding and required application documentation.
• Must meet the stated Selective Service registration requirement, if applicable.
• Must participate in the seasonal influenza vaccination program.
• Must serve a two-year trial period.
• Submit a transcript with the application; foreign education requires the specified equivalency documentation.

Responsibilities

• Oversee the Toledo Community Based Outpatient Clinic Behavioral Health Interprofessional Program Team.
• Manage clinical, training, and administrative program activities and resources.
• Provide technical and administrative supervision of program staff, and clinical supervision, guidance, and consultation for staff and trainees as appropriate.
• Implement programs and procedures and monitor outcomes through data-driven quality assurance.
• Continuously evaluate outcome measures and improve substance use disorder treatment and quality improvement initiatives.
• Oversee development of new treatment protocols for patients.
• Manage all aspects of psychological services provided by program staff and trainees.
• Consult with and serve as a resource for other professional personnel concerning psychological services.
• Implement directives and complete assigned action items in a timely manner.
• Provide didactic lectures, workshops, seminars, and consultation as assigned and qualified.
• Conduct research as applicable, present outcomes and research results, contribute to manuscripts based on VA data, and assist trainees with research relevant to Veteran care.
• Evaluate and diagnose mental disorders and conduct psychological, neuropsychological, and/or brief/basic psychological assessments within areas of competence and clinical privileges.
• Provide evidence-based treatment for mental health and substance use disorders, behavioral concerns, physical health and psychosocial problems, and psychiatric comorbidities within areas of competence and clinical privileges.
• Complete required clinical charting and documentation within established timeliness guidelines and quality and accreditation standards.
• Travel periodically to VA Ann Arbor Healthcare System sites as needed.

Benefits

• Eligible for the Education Debt Reduction Program, subject to eligibility and approval; award amount may be up to $200,000 and the eligibility period may be one to five years.
• Federal employee benefits package is available; specific benefits depend on position status and eligibility.
• Selected applicants may qualify for credit toward annual leave accrual based on prior work or military service, subject to approval.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Ph.D. or professional degree