Community Health Worker Program Manager

Pima County•Tucson, AZ

About The Position

The Pima County Health Department is hiring a strategic, results-oriented Community Health Worker Program Manager to build and expand its Community Health Worker (CHW) Program, with a focus on increasing the CHW workforce and access to community-based services in rural communities. The position will develop program policies, procedures, and operational systems; establish sustainable billing, reimbursement, and funding strategies; and implement a matrixed workforce structure with centralized CHW supervision supporting grants, projects, and programs across the agency. The manager will oversee CHW workforce expansion, including recruitment, deployment, and support strategies for rural and underserved communities. The role coordinates staff assignments and grant deliverables, develops cross-functional partnerships, and establishes performance measures and workforce development strategies to promote equitable service access, effective operations, and long-term sustainability. The position is grant funded and ends in November 2027. The position requires proof of vaccination or the ability to become fully vaccinated by the start date for Tdap (within the last 10 years), Varicella, MMR (Measles, Mumps, and Rubella), and Hepatitis B. A valid driver license is required at application and a valid Arizona driver license is required at appointment. The successful applicant is subject to a 39-month DOT Motor Vehicle Record review and Fleet Services approval. Employment is contingent on pre-employment background screening and may require post-offer proof of immunization or TB screening.

Requirements

Bachelor’s degree from an accredited college or university in healthcare administration, public health, public administration, business administration, or a related field, plus four years of related experience managing public health programs, clinics, or community-based initiatives, including two years of direct supervisory experience; relevant experience and/or education may be substituted.
Alternatively, three years of experience with Pima County as a Public Health Program Manager, Public Health Nursing Manager, or another related management- or supervisor-level classification, as determined by the department head.
Qualifying education and experience must be documented in the application’s Education and Work Experience sections.
Valid driver license at time of application and valid Arizona driver license at time of appointment.
Successful Fleet Services review and approval of the candidate’s driving record; subject to a 39-month DOT Motor Vehicle Record review.
Proof of vaccination or ability to become fully vaccinated by the start date for Tdap (within the last 10 years), Varicella, MMR, and Hepatitis B.
Successful completion of the required pre-employment background screening.

Nice To Haves

At least three years of experience developing, implementing, or expanding a community health worker program or similar community-based workforce, including establishing policies, procedures, and operational systems.
At least one year of experience developing or managing billing, reimbursement, revenue generation, or sustainable funding strategies for healthcare, public health, or community-based services.
At least two years of experience managing multidisciplinary staff in a matrixed or cross-functional structure, including staff assignments across multiple programs, projects, or funding sources.
At least three years of experience coordinating staff or program activities across multiple grants, contracts, or funded initiatives, including monitoring deliverables, budgets, performance measures, and reporting requirements.
At least two years of experience developing program policies, procedures, performance measures, and quality improvement systems to improve operational effectiveness, workforce utilization, and program outcomes.

Responsibilities

Provide strategic leadership in designing, developing, and executing public health programs and initiatives.
Shape program strategies using needs assessments, research findings, and public health best practices.
Collaborate with senior leadership to align programs with organizational goals and priorities.
Lead cross-functional teams in planning and executing public health programs on schedule and within budget.
Coordinate resources and staff to ensure effective execution of program activities.
Monitor program manager performance related to expenditures, financial performance, and grant compliance, and ensure efficient resource allocation.
Identify and secure grant funding to support program sustainability and expansion.
Foster a collaborative and inclusive work environment that encourages innovation and teamwork.
Collaborate with partners to leverage resources, expertise, and funding opportunities.
Engage with the community to gather input, assess needs, and build support for program initiatives.
Develop CHW program policies, procedures, and operational systems and establish billing, reimbursement, and funding strategies.
Oversee CHW workforce expansion, including recruitment, deployment, and support in rural and underserved communities.
Coordinate staff assignments and grant deliverables across programs, projects, and funding sources.
Establish performance measures and workforce development strategies to support equitable service access, program effectiveness, and sustainability.