Community Health Worker Program Manager
About The Position
The Pima County Health Department is seeking a strategic, results-oriented manager to build and expand its Community Health Worker (CHW) Program, with an increased focus on growing the CHW workforce and access to community-based services in rural communities. The position develops policies, procedures, and operational systems; establishes sustainable billing, reimbursement, and funding strategies; and implements a matrixed workforce structure that provides centralized CHW supervision while supporting grants, projects, and programs across the agency. The manager oversees CHW workforce expansion, including recruitment, deployment, and support strategies for rural and underserved communities. The role coordinates staff assignments and grant deliverables, builds cross-functional partnerships, and establishes performance measures and workforce development strategies to support equitable access to services, effective operations, and long-term sustainability. This is a grant-funded position ending November 2027. The position requires proof of vaccination, or the ability to become fully vaccinated by the start date, for Tdap (within the last 10 years), Varicella, MMR, and Hepatitis B. A valid driver license is required at application, and a valid Arizona driver license is required at appointment. The successful applicant is subject to a 39-month DOT motor vehicle record review and post-offer, pre-employment background screening.
Requirements
- Bachelor’s degree from an accredited college or university in healthcare administration, public health, public administration, business administration, or a related field, and four years of related experience managing public health programs, clinics, and/or community-based initiatives, including two years of direct supervisory experience; relevant experience and/or education may be substituted.
- Alternatively, three years of experience with Pima County as a Public Health Program Manager, Public Health Nursing Manager, or another related management- or supervisor-level classification, as determined by the department head.
- Qualifying education and experience must be documented in the application’s Education and Work Experience sections.
- Valid driver license at the time of application and valid Arizona driver license at the time of appointment.
- Subject to a 39-month DOT Motor Vehicle Record review and approval of the driving record to operate county vehicles.
- Must provide proof of vaccination or be able to become fully vaccinated by the start date for Tdap (within the last 10 years), Varicella, MMR, and Hepatitis B.
- Subject to post-offer, pre-employment background screening, including verification of work history, education, and criminal conviction history.
Nice To Haves
- At least three years of experience developing, implementing, or expanding a community health worker program or similar community-based workforce, including establishing policies, procedures, and operational systems.
- At least one year of experience developing or managing billing, reimbursement, revenue generation, or sustainable funding strategies for healthcare, public health, or community-based services.
- At least two years of experience managing multidisciplinary staff within a matrixed or cross-functional structure, including staff assignments across multiple programs, projects, or funding sources.
- At least three years of experience coordinating staff or program activities across multiple grants, contracts, or funded initiatives, including monitoring deliverables, budgets, performance measures, and reporting requirements.
- At least two years of experience developing program policies, procedures, performance measures, and quality improvement systems to improve operational effectiveness, workforce utilization, and program outcomes.
Responsibilities
- Provide strategic leadership in designing, developing, and executing public health programs and initiatives.
- Shape program strategies based on needs assessments, research findings, and public health best practices.
- Collaborate with senior leadership to align programs with organizational goals and priorities.
- Lead cross-functional teams in planning and executing public health programs on time and within budget.
- Ensure effective execution of program activities, including resource allocation and staff coordination.
- Monitor program managers’ performance related to expenditures, financial performance, and grant compliance, and ensure efficient resource allocation.
- Identify and secure grant funding to support program sustainability and expansion.
- Foster a collaborative and inclusive work environment that encourages innovation and teamwork.
- Collaborate with partners to leverage resources, expertise, and funding opportunities.
- Engage with the community to gather input, assess needs, and gain support for program initiatives.
- Develop policies, procedures, operational systems, and sustainable billing, reimbursement, and funding strategies for the CHW Program.
- Oversee CHW workforce expansion, including recruitment, deployment, and support strategies for rural and underserved communities.
- Coordinate staff assignments and grant deliverables, and establish performance measures and workforce development strategies.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
