Health Educator Jobs

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Retail Health Clinical Educator

MultiCare Health SystemRenton, WA
Hybrid

About The Position

Indigo Urgent Care, a MultiCare Company, is the leading urgent care provider in the pacific northwest. With over 400,000 5-star reviews, Indigo is transforming health care through a truly people-centered approach to medicine. Our team is passionate about modernizing the health care experience by making it simpler, friendlier, and more accessible for all. With over 40 clinics across Washington and Idaho, and convenient virtual care services, Indigo delivers world-class health care when and where people need it most.

Requirements

  • Active WA State MA-C license required
  • Current Washington State Driver's License: and proof of a safe driving record (which meets established MHS Standards) obtained by a motor vehicle report from the appropriate state
  • BLS - Basic Life Support (includes RQI) (required). May be obtained through an in-house training program within 30 days

Nice To Haves

  • Three (3) years combined experience in functional specialty and education/ precepting /training preferred, or a bachelor's degree or equivalent combination of education and experience
  • Minimum Two (2) years of teaching experience (preferred)

Responsibilities

  • Facilitate new employee orientation, onboarding, and ongoing training activities for Retail Health employees within assigned region(s).
  • Participate in curriculum updates and job aids, under the direction of the Regional Training Manager.
  • Develop strong relationships with clinic leadership in assigned region(s).
  • Adapt and flex to dynamic environments and to the needs of learners and operational performance.
  • Apply PDCA (plan, do, check and adjust) for education tools in collaboration with peers and management to ensure ongoing learning and process improvement.
  • Deliver classes, onboarding programs, coaching and ad hoc training.
  • Maintain standardized required knowledge, skills, and abilities to train clinic staff in the specialty areas served.
  • Assist in facilitating orientation and continuing education activities for staff in collaboration with clinical leaders and management.
  • Deliver front office, revenue cycle, clinic flow, back office, leadership training, and Epic documentation training for clinical staff as applicable.
  • Innovate ways to enhance learning outcomes and training efficiency.
  • Ensure employee competency throughout training and completion of training.
  • Contribute to Continuous Process Improvement (CPI) by coaching staff through clinic rounding, led by data and feedback from training leadership, operations and quality teams.
  • Ensure education activities and resources are within the provisions of the objectives of Retail Health MultiCare policies, ethics, and standards; and federal, state, and local regulations.

Benefits

  • Competitive compensation enhanced by volume incentives, customer experience bonuses, sign-on bonuses, tuition assistance, and more.
  • Comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off.

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