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General Manager

Club PilatesGrandville, MI
Onsite

About The Position

Born in San Diego in 2007, Club Pilates has expanded across the nation and internationally, bringing Pilates to hundreds of thousands of people worldwide. Pure to Joseph Pilates' original Reformer-based Contrology Method, but modernized with group practice and expanded state-of-the-art equipment, Club Pilates offers high-quality, life-changing training at a surprisingly affordable price. We believe that Pilates is the path to a fuller, more satisfying physical existence. We believe that being in control of your body helps you to be in control of your life. And best of all, we believe that you can start anytime.

Requirements

  • 2 or more years of sales leadership experience in retail, service, or fitness with a proven track record of personally generating sales and coaching a team to do the same
  • Comfortable owning a revenue number and being held accountable to monthly membership goals
  • Strong communication skills in English
  • Highly organized, reliable, and able to manage multiple priorities with a high level of ownership
  • Ability to read studio performance data and use it to make smart decisions
  • Proficiency with computers and studio software

Nice To Haves

  • ClubReady experience is a plus

Responsibilities

  • Drive membership sales and support overall studio revenue performance
  • Lead the studio sales process including lead management, intro class conversion, and member retention
  • Oversee day-to-day studio operations and staff management
  • Support lead generation through community outreach, partnerships, networking, and local events
  • Lead and supervise Sales Associates, supporting performance and accountability
  • Manage Sales Associate scheduling and ensure appropriate front desk coverage
  • Oversee the member experience and resolve customer service issues using sound judgment
  • Maintain proficiency in ClubReady and review studio performance reports
  • Maintain studio presentation and operational standards
  • Ensure compliance with Club Pilates policies and procedures

Benefits

  • Competitive base salary plus commission on sales and monthly performance bonus
  • Complimentary unlimited Club Pilates classes within ownership group
  • Paid time off
  • Flexible schedule
  • Growth potential within a multi studio ownership group

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