Store Manager In Fayetteville Nc

Dollar General•Fayetteville, NC

19h•Onsite

About The Position

The Store Manager is responsible for managing store employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role oversees employee hiring, training, performance, and compliance, while ensuring the store is appropriately staffed, opened and closed, and operated according to company policies and procedures. The Store Manager monitors business results and expenses, manages ordering and inventory, ensures merchandise is properly stocked and presented, and maintains accurate inventory and financial controls. The position also provides customer service leadership and maintains a clean, organized, safe, and secure store. The manager completes required documentation and ensures employees have the tools necessary to perform their work. The work takes place in a fast-paced retail environment with moderate noise. It involves frequent walking, standing, bending, stooping, kneeling, merchandise handling, and lifting. The role also includes occasional ladder climbing, regular driving for bank deposits, and occasional travel to management meetings or other Dollar General stores.

Requirements

Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
Ability to perform basic mathematical calculations, including percentages.
Knowledge of cash handling, cashier accountability, and deposit control.
Ability to perform IBM cash register functions to generate reports.
Knowledge of inventory management and merchandising practices.
Effective oral and written communication skills.
Effective interpersonal skills.
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
Knowledge of cash, facility, and safety control policies and practices, including deposits, store keys, and the SAFE program.
Good organizational skills and attention to detail.
Ability to solve problems and handle situations where limited standardization exists.
High school diploma or equivalent strongly preferred.
One year of management experience in a retail environment preferred.
Ability to frequently walk and stand, bend, stoop, and kneel; handle merchandise and equipment; and properly lift up to 40 pounds frequently and up to 55 pounds occasionally.
Ability to climb a ladder occasionally.
Regularly drive or provide personal transportation for bank deposits.

Nice To Haves

Bilingual Spanish skills may be preferred at certain store locations.
High school diploma or equivalent is strongly preferred.
One year of retail management experience is preferred.

Responsibilities

Recruit, select, train, and retain qualified employees in compliance with labor laws and company policies; ensure the store is properly staffed.
Conduct performance evaluations, identify employee performance gaps, provide counseling or solutions, and recommend pay rates and advancement; termination may be included when appropriate.
Communicate performance, conduct, and safety expectations, and coordinate meetings and events related to safety, security, and policies.
Ensure the store is opened and closed effectively each day; personally open at least twice per week and close at least twice per week.
Review operating statements to identify trends in sales, profitability, and inventory turn, as well as expense-control opportunities, potential shrink, and errors.
Manage ordering and inventory, review ordering plans and seasonal direction weekly, and follow up on Basic Stock Replenishment and cycle counts.
Facilitate merchandise staging, stocking, and storage according to company work processes.
Ensure merchandise presentation follows established practices, including appropriate use of fixtures, pricing, and signage.
Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
Protect the store’s financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
Provide leadership in delivering superior customer service.
Maintain a clean, well-organized store and a safe, secure working and shopping environment.
Ensure the store has the tools required for its tasks.
Follow company policies and procedures, and ensure employee compliance.
Complete paperwork and documentation according to guidelines and deadlines.
Drive or provide personal transportation for bank deposits and occasional management meetings or visits to other Dollar General stores.