Epic Support Analyst III
Sutter Health • Sacramento, CA3d • Hybrid
Epic Support Analyst Jobs
7 jobs found — updated daily
Epic Support Analyst
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Epic Support Analyst III, EpicCare Inpatient ClinDoc
Sutter Health•Sacramento, CA
•Hybrid
About The Position
Ensures exceptional customer satisfaction by providing tier 2 troubleshooting assistance. Ensures timely resolution of problems, ensures customers are informed of unresolved issues, and engages other analysts directly to resolve challenging issues.
Requirements
- Bachelor's degree in Computer Science, Information Technology, or related field (equivalent experience will be accepted in lieu of the required degree or diploma).
- Epic certification required upon hire.
- 3 years recent relevant experience.
- Proven expertise in architecture, design, development, and ongoing support to the Epic application.
Responsibilities
- Provides tier 2 troubleshooting assistance.
- Ensures timely resolution of problems.
- Ensures customers are informed of unresolved issues.
- Engages other analysts directly to resolve challenging issues.
Benefits
- Comprehensive benefits package
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What This Job Offers
Job Type
Full-time
Career Level
Senior
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Frequently Asked Questions
Common questions about Epic Support Analyst careers and jobs.
Based on current job postings on Teal, the average Epic Support Analyst salary in the US is approximately $83,000 per year, with a typical range of $64,000 to $103,000.
