EPIC SUPPORT ANALYST
About The Position
Siouxland Community Health Center is hiring one full-time Epic Support Analyst. The position supports end users during Practice Management (PM) and Electronic Health Record (EHR) implementations, serves as an onsite application expert, and provides end-user training and support, including participation in an on-call support schedule. The analyst also provides technical support for testing and maintaining member-managed software components and attends OCHIN meetings, workgroups, and learning forums. The listed functions are not all inclusive. The schedule is Monday through Friday, 8 a.m. to 5 p.m. Pre-employment screening includes a drug screen, background check, and review of required immunizations; exemptions may be granted for religious or medical accommodation. Siouxland Community Health Center provides equal employment opportunities and prohibits discrimination and harassment on legally protected grounds. SCHC participates in E-Verify.
Requirements
- High school diploma or equivalent.
- High level of technical computer skills.
- Previous EHR experience.
- Strong organizational, oral and written communication, presentation, and interpersonal skills.
- Knowledge of adult teaching techniques.
Responsibilities
- Assist and support end users during Practice Management (PM) and Electronic Health Record (EHR) implementations.
- Serve as an onsite application expert.
- Provide end-user training and support, including participation in an on-call support schedule.
- Provide technical support for testing and maintaining member-managed components of the software.
- Attend OCHIN meetings, workgroups, and learning forums.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
