Epic Analyst

FirstHealth of the Carolinas, Inc. • Pinehurst, NC

20h

About The Position

The Epic Analyst is responsible for designing, building, testing, installing, and supporting software applications required to deploy the Epic electronic medical record (EMR) system. The role participates substantially in current- and future-state workflow analysis to support system design and build, and serves as a liaison among end users, third parties, and Epic implementation staff. The analyst must quickly learn how other applications work and apply that understanding during implementation and ongoing maintenance.

The position involves ongoing communication with end users to modify and maintain user security, reports, and other functionality needed to maximize workflow efficiency. Travel to Wisconsin for Epic training on specified dates is required, as is an NC driver's license and local travel between FirstHealth locations. Epic certification in assigned applications is required within six weeks of completing the final Epic course.

Requirements

• Associate degree in Business, Health Care Administration, Information Technology, or sciences.
• Licensure and/or clinical certification, if applicable to the degree.
• Ability to interact independently with customers.
• Critical thinking and follow-through when developing solutions to identified issues.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office, including Word, Excel, and PowerPoint.
• NC driver's license.
• Epic certification in assigned applications within six weeks of completing the final Epic course.

Responsibilities

• Design, build, test, install, and support software applications for deployment of the Epic EMR system.
• Participate in current- and future-state workflow analysis to support design and build.
• Liaise between end users, third parties, and Epic implementation staff.
• Learn how other applications work and apply that knowledge during implementation and maintenance.
• Communicate with end users to modify and maintain user security, reports, and other functionality that supports efficient workflows.
• Travel to Wisconsin for Epic training on specified dates and travel locally between FirstHealth locations.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree