EPIC CUPID ANALYST - SCH EPIC

South Central Regional Medical Center • Laurel, MS

2d • Hybrid

About The Position

The Epic Cupid Analyst designs, builds, implements, optimizes, and supports Epic Cupid and related clinical workflows for Cardiac Cath Lab, Respiratory Therapy, EKG, and EEG services. The Analyst collaborates with cardiovascular services, respiratory therapy, cardiology, neurology, nursing, providers, ancillary departments, and operational leadership to support safe, efficient, and standardized workflows, and serves as a subject matter expert for Cupid and assigned diagnostic and procedural workflows.

The role configures and maintains Cupid functionality; builds and maintains orders, documentation, scheduling, results, SmartTools, SmartForms, flowsheets, order sets, preference lists, workqueues, and decision-support tools; coordinates device integrations; and participates in upgrades and optimization initiatives. It troubleshoots workflow, documentation, scheduling, results, interface, and device issues, investigates root causes, and collaborates with Epic Technical Support, vendors, and technical teams.

The Analyst develops and executes testing plans, performs regression and integrated testing, validates interfaces and integrated workflows, and maintains workflow, build, and support documentation. The role also contributes to governance and project teams, communicates workflow changes and impacts, supports training, go-lives, onboarding, optimization, and workflow adoption, and collaborates across integrated Epic applications.

This position has a hybrid schedule and requires onsite work at least twice weekly at South Central Regional Medical Center and affiliated facilities. Occasional evening or weekend support and participation in on-call rotations may be required. The role includes regular onsite workflow observation and support in clinical departments, as well as occasional travel for Epic training or meetings. Reasonable accommodations are available to qualified individuals to help perform the essential functions of the position.

Requirements

• Bachelor’s degree in healthcare, information technology, a clinical discipline, or a related field, or equivalent experience.
• 1–3+ years of healthcare clinical, cardiovascular, ancillary services, EHR, or healthcare IT experience.
• Strong analytical and problem-solving skills.
• Ability to translate clinical workflows into Epic solutions.
• Strong understanding of orders, procedures, documentation, results, interfaces, and charge capture.
• Strong communication, organization, troubleshooting, and collaboration skills.
• Able to perform the essential functions of the position, with reasonable accommodations as applicable.
• Onsite at least twice weekly at South Central Regional Medical Center and affiliated facilities; occasional evening/weekend support and participation in on-call rotations may be required.

Nice To Haves

• Epic Cupid certification, or willingness to obtain certification within 6 months.
• Experience supporting Cardiac Cath Lab, Respiratory Therapy, EKG/ECG, and/or EEG workflows.
• Experience with clinical documentation, interfaces, and Epic implementations.
• Experience with Epic Hyperspace and related Epic tools.

Responsibilities

• Configure, maintain, and optimize Epic Cupid functionality.
• Support Cardiac Cath Lab, Respiratory Therapy, EKG/ECG, and EEG workflows.
• Build and maintain orders, documentation, scheduling, results, SmartTools, SmartForms, flowsheets, order sets, preference lists, workqueues, and decision-support tools.
• Coordinate device integrations and participate in upgrades and optimization initiatives.
• Troubleshoot workflow, documentation, scheduling, results, interface, and device issues; investigate root causes and collaborate with Epic Technical Support, vendors, and technical teams.
• Work with clinical and operational teams to develop Epic solutions; participate in governance and project teams; communicate workflow impacts and changes; and collaborate across integrated Epic applications.
• Develop and execute testing plans, perform regression and integrated testing, validate interfaces and integrated workflows, and maintain workflow, build, and support documentation.
• Support training initiatives, go-lives, optimization efforts, onboarding, and workflow adoption activities.
• Provide regular onsite workflow observation and support in clinical departments.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level