ASAP ANALYST - SCH EPIC

South Central Regional Medical Center•Laurel, MS

1d•Hybrid

About The Position

The Epic ASAP Analyst is responsible for designing, building, implementing, optimizing, and supporting the Epic ASAP application and Emergency Department workflows. The Analyst serves as the primary subject matter expert for Epic ASAP and works with clinical, operational, and technical teams to ensure the system supports safe, efficient, and standardized emergency care. Work includes application configuration, workflow analysis, troubleshooting, testing, optimization, and coordination among Emergency Department operations, clinical leadership, IT, Epic application teams, and Epic. The role supports the full range of Emergency Department workflows, from patient arrival and triage through documentation, orders, medications, results, procedures, reassessments, patient movement, and discharge, admission, transfer, or other disposition. The Analyst participates in upgrades, deployments, enhancement projects, testing, documentation, training, and go-live support. The position has a hybrid schedule, with onsite work at least twice weekly at South Central Regional Medical Center and affiliated facilities. Occasional evening or weekend support and participation in on-call rotations may be required.

Requirements

Bachelor’s degree in healthcare, information technology, a clinical discipline, or a related field, or an equivalent combination of education and relevant experience.
1–3+ years of Emergency Department, clinical, healthcare IT, EHR, or related healthcare experience.
Strong analytical, troubleshooting, and workflow-mapping skills.
Ability to understand complex clinical workflows and translate operational requirements into technical solutions.
Excellent communication, collaboration, and customer-service skills.
Ability to manage multiple priorities and work effectively with technical and clinical teams.
Ability to translate Emergency Department clinical and operational workflows into Epic solutions.
Strong understanding of patient movement, documentation, orders, results, medications, disposition, and downstream workflow dependencies.
Strong attention to detail, with a focus on patient safety and data integrity.
Ability to troubleshoot across multiple Epic applications and integrated systems.
Strong communication, organization, collaboration, and prioritization skills.
Ability to work independently while supporting multidisciplinary clinical and operational teams.
Ability to respond effectively to urgent issues impacting Emergency Department operations.
Hybrid schedule with onsite work at least twice weekly at South Central Regional Medical Center and affiliated facilities; occasional evening or weekend support and on-call rotations may be required.

Nice To Haves

Epic ASAP certification, or willingness to obtain certification within 6 months of employment.
Experience supporting Emergency Department clinical and operational workflows.
Clinical background or prior experience working with Emergency Department physicians, nurses, APPs, or Emergency Department operations.
Experience with ED tracking, triage, documentation, orders, results, medication workflows, and admission, discharge, and transfer processes.
Experience participating in Epic implementations, upgrades, optimization projects, integrated testing, interfaces, medical devices, or third-party systems.
Familiarity with Emergency Department quality, regulatory, patient-safety, and operational requirements.
Experience with Epic Hyperspace, Reporting Workbench, SmartTools, clinical decision support, and Epic troubleshooting tools.

Responsibilities

Configure, maintain, and optimize Epic ASAP functionality for Emergency Department clinical and operational workflows.
Support patient arrival, triage, tracking, provider and nursing documentation, orders, medications, results review, procedures, reassessments, patient movement, discharge, admission, transfer, and disposition workflows.
Build and maintain tracking boards, navigators, SmartForms, SmartTools, flowsheets, order sets, preference lists, documentation templates, BPAs, and decision-support tools.
Support Emergency Department throughput initiatives and assess workflow impacts before implementation.
Participate in upgrades, new functionality deployment, optimization efforts, and enhancement projects.
Troubleshoot issues involving ED tracking, triage, documentation, orders, medications, results, patient movement, and disposition; investigate concerns, identify root causes, and implement sustainable solutions.
Collaborate with technical, interface, device, and integration teams; partner with Epic Technical Support and other Epic application teams to resolve complex issues.
Provide support for urgent issues affecting Emergency Department operations and patient care.
Work with Emergency Department physicians, APPs, nurses, technicians, registration staff, ancillary departments, educators, and operational leadership to develop Epic solutions.
Collaborate across Epic applications, including Orders, ClinDoc, Cadence/Prelude, Willow, Beaker, Radiant, Cupid, HIM, and Hospital Billing.
Participate in governance committees, workgroups, workflow design sessions, project teams, and optimization initiatives.
Communicate workflow impacts and application changes, supporting improvements in ED throughput, efficiency, standardization, and patient safety.
Develop and execute test plans for new build, upgrades, integrations, regulatory requirements, enhancements, and workflow changes; perform unit, integrated, regression, and end-to-end testing.
Validate Emergency Department workflows, including arrival, triage, orders, medication administration, results review, admission, discharge, and transfer.
Maintain build documentation, workflow records, test results, change records, downtime procedures, and support documentation.
Support regulatory, patient-safety, and quality initiatives.
Partner with training teams, educators, and Emergency Department leadership to develop and validate training materials.
Provide at-the-elbow support during go-lives, upgrades, workflow changes, and optimization initiatives; support onboarding of Emergency Department providers and staff.
Assist with Epic adoption and workflow standardization, monitor workflows after implementation, and recommend approved improvements.
Perform the essential functions of the position; reasonable accommodations are available for qualified individuals as required by the ADA.