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Critical Environments Operator IV

CyrusOneSterling, VA
Onsite

About The Position

Under the direction of the Sr Facility Manager, this role works as a team member in an Operations & Maintenance organization that provides a variety of O&M services within a 24/7/365 environment. Provides duties with constant awareness of the need to preserve the reliability of the critical load. Also provides operational support for building systems of other facilities as assigned. Responsible for carrying out maintenance and operations by performing the following duties personally or as a team member in a Data Center Operations & Maintenance environment. Technical Expectations and Essential Duties and Responsibilities include the following. (and other duties as assigned): Responsible to the Sr. Facility Manager for effectively completing assigned tasks in the Operations & Maintenance program of the Data Center as well as any non-DC space(s) assigned. Knows and understands the Owner’s building operations rules for the building(s) under his care and as provided by the DC Manager. Uses and teaches others to use the Computerized Maintenance Management system (CMMS) to track all maintenance work, labor hours, Preventative Maintenance work orders, and Reactive Work tickets. Use SOPS/MOPS/EOP’s/MMRs as appropriate for site operations and maintenance. Provides coordination with contractors and vendors as needed for the effective and safe accomplishment of maintenance and project work. Responds to building system alarms, with priority to first preserve the critical load, second minimize equipment or system damage, and third to participate in root cause analysis for prevention of further similar incidents. Provides equipment and system operational modifications, such as critical switching, lockout/Tagout, and safe working area set up so that specialty subcontractors may perform assigned or contracted duties while minimizing risk to workers, and protecting the critical load. Performs duties to ensure that high standards of workmanship are being met. Make sure that you are aware of and comply with Company, government and client policies, procedures and regulations as provided by the Sr. Facility Manager. Available for 24/7/365 work and emergency corrective maintenance or action activities. Complies with all Corporation, and EHS requirements and programs, as provided.

Requirements

  • Demonstrated desire to provide the highest levels of customer service
  • Cheerful and enthusiastic attitude
  • Strong verbal and written communication skills
  • Good problem solving, decision-making skills
  • Strong PC skills including word processing and spreadsheets
  • Ability to learn quickly and develop new product skills independently
  • Ability to manage multiple projects and shifting workloads in a fast-paced environment
  • Willingness to adjust hours as required by the business to include being onsite for extended hours during emergency situations such as hurricane
  • Journeyman level skills in electrical, mechanical, HVAC/R disciplines.
  • Familiarity and knowledge of Work Order Control procedures and Computerized Maintenance Management Systems.
  • Experienced with subcontractor and vendor contract management.
  • Experienced with managing key performance indicators as provided by Assistant or Chief Engineer.
  • Experienced with capacity planning and reporting.
  • Able to use hand tools, test equipment, and be knowledgeable of maintenance shop practices, with experience at the Journeyman level for Electrical and Mechanical Equipment and systems
  • Able to respond to equipment alarms, troubleshoot systems through graphic user interfaces on equipment and systems, and understand system operations adequately to be able stabilize system operations while specialized OEM technicians are called to the site.
  • Must be able to use personal computers, with emphasis on Microsoft Word®, Excel® programs.

Nice To Haves

  • Knowledge of Visio, AutoCad a plus
  • HVAC , Journeyman or Master electrician

Responsibilities

  • Effectively completing assigned tasks in the Operations & Maintenance program of the Data Center as well as any non-DC space(s) assigned.
  • Knowing and understanding the Owner’s building operations rules for the building(s) under his care and as provided by the DC Manager.
  • Using and teaching others to use the Computerized Maintenance Management system (CMMS) to track all maintenance work, labor hours, Preventative Maintenance work orders, and Reactive Work tickets.
  • Using SOPS/MOPS/EOP’s/MMRs as appropriate for site operations and maintenance.
  • Providing coordination with contractors and vendors as needed for the effective and safe accomplishment of maintenance and project work.
  • Responding to building system alarms, with priority to first preserve the critical load, second minimize equipment or system damage, and third to participate in root cause analysis for prevention of further similar incidents.
  • Providing equipment and system operational modifications, such as critical switching, lockout/Tagout, and safe working area set up so that specialty subcontractors may perform assigned or contracted duties while minimizing risk to workers, and protecting the critical load.
  • Performing duties to ensure that high standards of workmanship are being met.
  • Being aware of and complying with Company, government and client policies, procedures and regulations as provided by the Sr. Facility Manager.
  • Being available for 24/7/365 work and emergency corrective maintenance or action activities.
  • Complying with all Corporation, and EHS requirements and programs, as provided.

Benefits

  • CyrusOne is an equal opportunity employer.
  • CyrusOne provides reasonable accommodation for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and any other state or local laws.
  • CyrusOne is proud to be recognized as a Top Work Place by USA Today.
  • Celebrated for our company culture, CyrusOne stands out for its commitment to core values such as community, agility, respect, an enjoyable workplace, ethics, and exceptional service.
  • This accolade reflects CyrusOne’s dedication to creating an engaging, respectful, and growth-oriented environment, underpinned by integrity, which not only enhances customer satisfaction but also contributes to the company’s overall success.

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What This Job Offers

Job Type

Full-time

Career Level

Senior

Education Level

Associate degree

Number of Employees

101-250 employees

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